Fusion Salon — Local services in New York

Quick update from my original post, bumping up the review from 2 to 4 stars because the owner of the salon just called me and was very apologetic. He offered to refund me, given my recent experience. Alternatively, I suggested if they want to try to fix the color, I would be happy if they kept money.

Absolutely so nice of him to go out of his way to do this. I am actually looking forward to going back in. Will post pictures of the corrected color after I visit them again.

I really wanted to love this place, given the convenience of it being the only place on the island. I went there twice hoping my experience was maybe was a fluke the first time. I really don't want to rant , but rather outline a few things from my experience and what I noticed about the reviews to help you make a better decision before you spend any money here:

There are a ton of men and kids getting haircuts. On the reviews they seem to do a good job with this. I think this is what’s boosting the high reviews/ ratings here.

If you are getting a color treatment, keep it simple. Like REALLY simple and don’t expect it to look like the photos you show for reference. (Note: balayage would extend beyond “simple”)

If you are blond or getting any kind of blond treatment, find another salon. They can only manage brunette color and admitted that they mixed the blond formula wrong (resulting in some mousey my light brown color). Her solution was to try and leave toner on but it didn’t do anything. There was no resolution or compensation on their mistake.

They’re quite sloppy with color processing and application. The first time around I had a large blotch on my hairline, extremely noticeable. This past time the application of balayage left massive dark brown splotches. Thankfully it’s closer to the nape of my neck this time.

They will charge you between $20-30 extra for a “styling” fee which essentially is drying your hair. There was no styling done, it was quite frizzy and you will honestly leave looking a bit in shambles. Keep in mind this is for all services (color, cut). You’d think they’d want to see the results of their coloring work? Or trim? If I owned a salon I’d want people to look stunning when they left. Don’t expect to be able to head out after getting your hair done.

If you have no expectations, are okay with styling your own hair and getting some basic cut or one process color, this might be a good...

DO NOT GO HERE!!! I read a good review of this place and decided I'd go check it out since I live right on the island, bad idea!! The haircut was pretty good, I had Larissa who at the beginning was very friendly. I went in asking for a trim. I already had bangs and layers so just asked that she trim them, a basic haircut which is advertised as $24 in the window. Well, I go to get rung up and the man asks me for $50...He said, "When you use your card, there's a tax." I said, "Sorry, a $25 tax?!?" Then he paused and said, "The extra $25 is for the blowdry..." Then I gave him a look and he said, "I mean it's for the styling." Then the woman who cut my hair came to the register and said, "It's this much because I cut your hair and also styled it, so there's an additional price for that." Since when does asking for a trim mean that I want, "styling?" All she did was what I asked for, give me a trim; it was so ridiculous!!! The haircut was fine, but definitely not worth $50!!! I just wanted to get out of there so I paid it, and when the guy asked me if I wanted to put a tip on my card for her, I gave him an "are you kidding me with this?!?" look and said, "I think a $25 tip for a $24 haircut is good enough" and walked out. Never ever going there again, there are plenty of cheaper places off the island that will do a much better job and not scam you! They were rude, insensitive, and completely...

This was my first time visiting Fusion and Tanya (Tonya?) cut and styled my hair. While the salon may have less frills than other NYC salons, they use high end products, the atmosphere is calm, and the prices are unbeatable. Tanya really listened to me and gave me exactly what I wanted - curtain bangs with face framing layers. She checked in with me through out, for example confirming the bang length I wanted before cutting. I told her from the beginning I wanted to maintain my length as much as possible and she followed through. I’ve been to countless more expensive salons where they don’t listen and cut off several more inches than I wanted. She also styled my hair using protective and finisher products. I will definitely...