Gucci - Bloomingdale's New York 59th Street — Local services in New York

Buyer beware!!! I purchased a wallet as a Christmas present for my husband. IT WAS NEVER USED. I tried exchanging it for another item and the store manager “inspected” the wallet and said it was used and she wouldn’t be able to make an exchange. I’m not one to leave bad reviews but basically calling the consumer a liar and walking away. Maybe the wallet should’ve been inspected prior to me purchasing it. Lesson learned, I won’t be spending my money at...

Excellent customer service! A special shout out to Ashley who made sure I was able to pick up my exchange after leaving my glasses at the store for well past the pickup time. She contacted me on multiple occasions and I would not have gotten my glasses back without her. Thank you, Ashley! All of the associates were warm and helpful at...

Love love love the customer service here. And guess what they are fixing bags again!! Yeah!!! I mean you have to pay but it is better than having a damaged bag.. I always like to come in and check out the latest bags and their are always bags exclusively made for...