H&D Physical Therapy - Upper East Side — Local services in New York

The receptionists are warm and friendly and very capable and always willing to help. My main therapist Dr. Beth Rooney is the most amazing talented capable intelligent empathetic therapist I have ever experienced and trust me……I’ve had many many therapists. Beth has seen me through several surgeries on my spine. She always responds quickly to my emails with great answers and great ideas. She’s very very knowledgeable. Nothing is too difficult for Beth. Her patience is unlimited. Dr. Beth is always very encouraging. She took me through many panic attacks and many painful situations and has always helped me find a solution. Warm, empathetic, dedicated, hard-working, intelligent, knowledgeable, and yes, even fun. I can’t imagine anyone better as a physical therapist than Beth. She is a true jewel. I feel very lucky and extremely grateful to have met her, to work with her, and have her On my recovery team. I’ve just finished another spinal surgery this week and look forward to working with her again and I know that she will take me to the maximum of my capabilities. There’s no one like Beth. I say give her a raise!

I have also been working with Lena Steinberg for Hand therapy. Lena is very knowledgeable very helpful very willing to help and has helpedme maintain maximum use of my hands. I love working with Lena and I’m very happy to also have her on my support team.

This being said, I recommend HND therapy to anyone and everyone. However, if I think about it, I don’t want to recommend it to too many people, because I don’t want H&D therapy to be so busy, that I won’t be able to book an appointment for myself😁. Please feel free to use me as a reference in any capacity. I’m so happy to be a client of...

Was referred here by my insurer. To clarify my review- I had a positive experience with the therapists. They were great and professional. On the billing side, however, I was left super unsatisfied.

First, there was no explanation up-front of what the costs would be. This was an in-network provider (Aetna), so I thought it would be reasonable. Lo and behold i find out they bill out their services to Aetna at $550 an hour. My out of pocket resulted in about $140 per session. The sessions included some light joint manipulation (shoulder impingement) and some guided exercises. My big issue is that they offer massage and physical training at a rate of approx 100-130 an hour. For them to bill triple that to my insurance company without explaining costs before services rendered left a really bad taste in my mouth. It's artificially inflated for no reason.

Upon getting a bill, I tried to reach out to their billing department in April. It took them up until Early June to get me a response to my request.

In short- they need to be more upfront and communicative about their billing practices. The insane billing rates to your insurer will most likely trickle down to you in some...

There is no way to describe what kind of care I receive @ H&D Physical Therapy, but, PHENOMENAL! RICO's work, my therapist, stands out! He is not just an ordinary therapist, No, his techniques and skill are beyond my comprehension. ALL I know is that Sir Rico, is an expert in relieving tension, stress, aggravating pain and stiffness, wherever it resides in an aching body! I have observed other therapist at this location, ( 62 East 88th St.), and at the Mid-town location as well, they are a valuable group of men and women, well qualified and sufficiently able to handle All, who need their services. I highly recommend H&D Therapy - Upper East Side!!! Last, and certainly not least, Joy Villaviencio, is a "Joy," as she manages the staff, and greets with sound capability, each person that enters for help! Joy's help in my appointment scheduling, and insurance matters over the years, for rehab (after numerous surgeries), has been amazing. Thanks also to Marcia, for the times she has miraculously...