Hudson River Flowers 554 Hudson Street NYC 02/2025 Business unwilling to disclose full price transparency and description of services rendered. Business not in favor of honoring customer/client preferences. A polite request for a list of repotting services (what is included and cost) was denied. A preference for an experienced plant specialist recommendation was discouraged. Feedback correspondence sent via email was ignored. The old phrase “you get what you get and don’t get upset “ commonly understood to teach young children about acceptance and dealing with situations as they are without complaining...
Read moreCame in for a last minute floral arrangement for a friend’s loss of a family pet. I didn’t know what I was looking for and Ellie whipped up a beautiful and cheerful arrangement. She was super knowledgeable and kind making the whole process quick and easy. She even wrapped it nicely in a box and offered a bag… given that it was a windy day I definitely would have dropped it if I didn’t take her advice on a bag. I highly recommend them for not just their quality but their...
Read moreOrdered an arrangement for my fiance and when I received a photo from her- I was beyond embarrassed and mortified. It was mostly sticks, leaves, and unopened flowers. When I called to give them feedback, not to ask for my money back or exchange the arrangement, the owner became very defense and was very happily confident with his stick arrangement!
Horrible experience- bad value, bad arrangement, bad customer service. Definitely never ordering...
Read more