John Barrett Salon — Local services in New York

As soon as I reached the top floor of Bergdorf’s at the John Barrett Salon, I was a greeted as if by friends seeing a long overdue guest... if these friends lived in a beautiful penthouse and they all happened to be the New York's best hair artists ("stylist" just seems inadequate).

I started with José who did some light coloring. José is the top colorist in town and he is also incredibly sweet and enjoyable to be around. After what seemed like only minutes chatting and putting in die he was finished. José lightened my hair in a way that makes people say: “your color is so nice”, without them having any idea that it has been treated. He also put in a product that gave it a really nice shine. He is simply the best.

Then I was brought in to be styled by the world famous John Barrett. He is an amazing man that has styled the biggest and brightest and yet is very friendly and easy to talk to. I gave him a few ideas and let him do his work. Before I knew it, I was admiring the finished product and felt ready for the red carpet. He had incorporated what I liked into a tastefully modern cut that is appropriate for my style and personality.

Similar to the feeling after a really good massage I felt very relaxed at the end of my appointment. Although, I was excited to get out and show people the new look. The reaction has been universal: very stylish and suitable to me. I could not have asked for more from the artists at...

UPDATE:

The salon reached out to me and personally apologized for the lack of transparency and communication regarding the additional charge of the lashes. They refunded me, which I greatly appreciate. I think I will consider returning due to their 5-star customer service. The person who refunded me was very gracious and called me to compassionately apologize. Would come back for hair, but probably not makeup due to my previous experience.

Booked a makeup lesson here. Lessons are supposed to be one hour and include instructions of how to apply the makeup. That did not happen. It was simply a makeup application. The artist did a good job but I wouldn't pay $150 for simply an application. Because it was Friday of Memorial Day Weekend, she seemed to be ready to go home and took 40 minutes without explaining any steps to me. On top of that, she applied false lashes without telling me that there was a $75 charge for them. $75. Half the price of the makeup lesson itself. I feel really bait and switched, just lied to. I was so excited to come here for my salon needs as I just moved to the neighborhood. I won't be back and am very disappointed. In Manhattan for 7 years, this has never happened to me at any salon, let alone a high-end one. Would like to hear back from the director of...

Disappointed. I'm a new mom and was looking forward to my post baby haircut. My husband gets his hair cut here every 2-3 weeks and has a fabulous stylist. I however had a really rough experience. The man shampooing my hair smelled like he had just chain smoked 19 cigarettes and when he spoke it was like I was engulfed in a cloud of smoke.

The hair stylist Myron jabbered on the entire time telling me what I wanted. Not letting me speak or provide insight about what I was looking for. Literally I don't know what he was saying the entire time. He just kept gabbing and grabbing wihout making any sense! The portion I did understand was not welcome. He chided me for not having a haircut recently - um yes as every mother with a newborn knows - our personal upkeep takes a backseat to keeping a new human alive.

He spent exactly 15 minutes with me total, constantly looking over his shoulder for his next appointment who clearly was scheduled at basically the same time because she came to sit next to his station at just about the same time that he started on my hair.

I dislike my hair cut which is the equivalent of what I could get at great clips except it wouldn't have cost $230 dollars.

I was absolutely looking to spend around that but was hoping for a...