Levi’s Store — Local services in New York

I shopped there this Sunday and I politely asked for a health worker discount. I did not have my ID because I left my wallet at home; just tired after doing a night shift. Staff at Levi’s refused to give me the discount and demented to show them my ID. I got an online confirmation that I’m a medical provider. FYI you can check any professional license online. I actually have 2 different. They still refused!!!! Regardless, I work with children and also with COVID patients; I love my job and the fact that I can help and make a difference. Therefore, I would expect a little more understanding ..maybe some compassion, doing some good and making ppl happy under those challenging circumstances??? I ended up leaving the store without the discount. Feeling sad..not nice...

In my experience, the staff/managers are pretty rude. I couldn't get anyone to help me while I was here (even though I was making a pretty large purchase). I also have some jeans (Levi's and a pair from Reformation) that need alterations. I called them about their in-store tailoring and the guy I talked to was very rude and said it was not worth bringing in my other pair of non-levis jeans because he assumed they were from H&M. "You might as well just buy a new pair of jeans." I guess as soon as you become a retail associate at the Levi's store in Williamsburg you're given a license to be a pretentious snob who doesn't care about...

Beautiful store. Customer service was slow and not very pleasant. Everyone had a frown or scowl. We were returning items and had to wait for a manager fot about 10 minutes although no one else was in the store. When the person on the floor went in search of the manager, we overheard the manager's curt reply that we would just have to wait... It was convenient to return the items at a local store vs driving back out to the outlet (hence the 2 stars for saving gas, time, toll and the beauty of the store itself). But the poor customer service from a manager no less was a...