Min Zhang, OD — Local services in New York

Dr. Zhang is one of the most attentive and responsible optometry I have ever encountered. This is my second year with Dr. Zhang, and my experience with her and her team has always been exceptional. The receptionist always reminds you of a day before your appointment and they treat you with care when you arrive. Last year, I came to Stargaze for an eye exam and prescription glasses. They have a wide range of glasses ranging from free ones covered by insurance to more luxurious brands such as Gucci, Tiffany, and Fendi. They also have additional features to improve your glasses experiences such as blue light filtering lens and thinner lens. The cost of an eye exam and glasses are very reasonable compared to other locations. I recently can back for contact fittings and Dr. Zhang has been very patient with me. I have myopia and astigmatism, so it is more difficult to find suitable contacts. Dr. Zhang has ordered a trial lens for me twice to ensure that the contacts fit me perfectly. If you are looking for professional, considerate, and knowledgeable optometry this is the...

Poor service, this clinic only looks at money. I wanted to go to this clinic to have my vision measured for glasses. Since I have an eyeglass store that I want to go to, I only wanted to have my vision measured and the data needed for glasses at this clinic. Before I made the appointment, I made it very clear to the staff about the data needed for the glasses. However, after the test, the staff told me that they wouldn't take the test unless I got my glasses from them, but they still claimed my vision insurance, which made it impossible for me to find another place to take the test. When I went back to this clinic and told them my situation, they wrote me a sticky note and refused to give me a prescription. It was only after I strongly requested that they gave it to me. All this happened just because I didn't want to get my glasses at their clinic, they can’t make money from my...

So disappoints! So unprofessional! I doubt they charge patients more money because they ask me to make a deposit first even they told me they accept my insurance. They explain some insurance company refuses to pay their clinic, so they ask patients to pay first, and then give money back to us after they get money from the insurance company. This is so ridiculous! Doctor Zhang, if you have problems with the payment of insurance companies, change a good employee who can handle it. If patients need to pay out of our own pockets in advance to guarantee you can get money, why we...