One East River Place Rental — Local services in New York

Lived here for a year. The experience was at its best mixed. The place was something special back in the early 90s but that was some time ago - the original owner was also an architect and designed a beautiful building, but the current owners let it fall into a shadow of what it used to be,

On the positive side, it's a nice area - I used to live between Park and Lex (I'm from NYC), but moved during the pandemic outside NYC, and when coming backed like the idea of a nice enclave at the end of 72nd street. This building seems to check all the boxes - nice area, doorman, rooftop deck with an glass-encased indoor pool, a fairly decent gym with a gorgeous view, and the apartments are well built and laid out.

On the negative side, you cannot adjust your climate control to your liking - a nonstarter that you should be told about before signing a lease, and the tiny windows are no help, the elevators are constantly breaking, 1/2 the time the lobby is a sauna in the summer because by default or by design the AC isn't working, it takes way to long to fix broken gym equipment, and though it is promised, there's no real 24/7 doorman as after midnight you get whoever happens to be there helping out - sometimes they're great, other times a very tired maintenance person. I didn't really experience any bug issues, but I tend to keep a very clean place, so your results may vary.

When you are paying market prices for a luxury high rise, you expect things to be done correctly and you expect management to be responsive. I didn't have any major issues like some of the people here posting, but it is obvious the owners and management are in over their heads, they don't know how to manage a luxury building. I truly hope they can get it together or sell to someone who can, because with a bit more care, this could be a...

This is the worst building i have lived in My rent is outrageous for the quality of this old falling apart building

My shower doesn't work My window blinds are broken The AC is sub par and i.suspect there is mold in mine

I recently sent 2 months of rent which they failed to acknowledge receipt of

I was communicating with 2 people whom were supposed to be following up

I had proof of receipt from the post office of delivery recieved but for 2 1/2 weeks i was harassed texted, emailed and bills stuck in my door. Yet my banker told me the checks had been cashed

So they had thrm.all along

Come to find out the people I thought I was communicating with to resolve this were AI Bots named Elena and Druid

There is no person to talk to and AI couldn't get the matter resolved

The lobby is the same lobby from 40 some yeas ago with stained carpet and old falling apart furniture

Who ever bought this building fired 7 staff members

Its...

"Freeze and Roast." (No A/C at all). I would recommend you stay away from One East River Place. We had a hot spell about two weeks ago and management refused to turn on the air conditioning. Subsequently, temperatures dropped to the 40s and 50s. Guess what -- no heat either. Who benefits from this strategy? The management. Rents are high and fixed. Profit is raised because no need to provide for Central AC. Additionally, you frequently turn on the water and the water comes out brown for a few minutes before it turns clear indicating piping issues. While this is a luxury building, recommend you be very cautious before moving here. There is much better value out there and where management is much more sensitive to satisfying the renters/customers. This management only is concerned about short term return...