Sammy's Nail Salon — Local services in New York

I have been loyal to this business and the first three chairs for the past ten years. Time and time again throughout this last year n change their quality of service towards me has drastically declined. Now they are just overall rude. It was becoming a pattern to say I’m next, a few minutes and then they work on someone else who sat down after me and I’m waiting for multiple other services to be done first. Hours pass. Just say that there’s a wait. Jack plays in my face and Rita has a nasty attitude as if my short pointy nails are too much work for them to get the shape correctly. As if they don’t know me, what I like and what I’m looking for - I’ve bragged for years and brought many other hands toes and heads in support of their business. My services became consistently rushed and don’t last anymore how they used to. I work with my hands so I need them clean and sharp with a smooth growout. I’m particular and something told me go somewhere else but due to bowling I’m like let me see how they treat just one nail fix hopefully in and out. I sat there in disgust as Rita directed the other staff that I will wait for her and then as I said anyone can do me today she tells me to wait for Jack because they don’t want me to have to file it myself. I tell her if I need to adjust the shape I don’t mind (I’m OCD and like to file if the tech ain’t getting it) she tells me no wait for Jack only and Jack consistently tells me I over filed my cuticle in an annoyed nasty way and I’m repeating to him that I did not do that. The tech who started them did not understand what I was asking for as far as the narrowness of the shape. I want my nail filed less round, period. Not my skin. He leaves me with the nail file to do myself, but didn’t start it with the drill or anything. For me to do the most work filing from scratch when I’m avoiding over filing means I’ll be rubbing the file against the skin where the drill should be. If I had the set up to do my own nails from scratch I wouldn’t be paying them to do it….. Jack continues someone after starting me, who Rita started before taking me, who sat down after I had already been waiting for either her or him. So I’m asking if anyone else can finish my one nail and Rita is raising her voice at me saying they don’t want to take me the other techs are scared of me because I’m particular and takes too much time. Mind you I’m there for one nail and can correct the file myself. First of all, learn how to deliver what the client is asking for and don’t make them seem problematic for what they like. (pt 1)...

Went to this nail salon right before was closing and it was empty I was probably one of the few customers in there. I showed one of the nail techs a design I wanted, And they end up doing it for me but I noticed towards the end of the design she started putting some diamonds that I didn’t ask for. So I assume that it was complementary. And towards the end she end up charging me more than what I originally was told. She had originally told me $60, and ended up charging me more because of the diamonds she added. Never went back again! don’t charge people for something they ain’t even ask for! She really she went ahead and added the diamonds without asking me if I didn’t want, then at the ended up charging me for it like I asked for . At the end she said “but I added diamonds to it”she knew exactly what she was doing , when putting them on. That is greedat its finest. I dont think I even tipped after paying because of that. They were that desperate and ready to do that just to charge something I didn’t ask for even though you willing we put it on yourself. They definitely cannot be trusted, and never will go back and I recommend no one to go there. They are very greedy as I can see. And it makes me wanna not support their businesses less each time. Dont charge me for something I didn’t ask for, when you willingly putting it on your yourself. I didn’t ask for those damn diamonds and they just did it, so why are you charging me for it. Never went back. I recommend if you ever do go to the salon they try to put diamonds on her nails that you didn’t ask for it tell them to take it off, that’s their way of trying to make money money off of certain people. I also recommend when these things happen and when they are trying to sneaky and charge for extra things that wasn’t asked for, don’t tip them. They know what they are doing when they do things like this,...

I’m NEVER GOING ANYWHERE ELSE!!! The best service EVER!! The most patient understanding caring people!!! You can tell they love catering to the costumers!!! So my experience start a little bumpy!! But what happened was I wanted my nails done but after an extremely bad nail bed infection I’ve been extremely fearful. But The lady that sit next to Jack at shop I don’t know her name which is a shame!!🤣🤣 But she was the best EVER! She recommended I get poly gel which would protect my nails and promote growth. So I was just excited!!!When she was doing it, was a little painful, but she assured me it was just temporary, but I was okay, once finished I was okay, still a little pain but, I went home happy and loving my nails!! But that night the pain was unbearable!! So I had to take it off at 2am. I was sad not because she messed up. No I was allergic to the gel which caused the pain. But I came in the next morning and told her what happened 🥺she was so caring and kind!! And said!! YOU CANT WASTE all that money. But soaked the remainder poly gel off then. She said if they didn’t hurt that she would try plain acrylic gel, no tips) I said okay!! And She didn’t disappoint HUNNY!!!! My nails LOOKED even better then the day before!! With no pain this TIME!! I LOVE MY NAILS!!! I will always go there pay whatever!!! Because I know the service will always be A1!!!!! Thanks imma post all the pics!! So y’all can see!! This amazing work!! 🥰🥰 first was poly gel and the take off and the NEW NO TIP ACRYLIC...