Well.... Let me start off by saying i decided to go to this salon since it just opened and it was closer to home Thant my other salon. The staff was nice but.... They don't really know what they are doing. I wanted a pedicure and and powder which was not good at all I had to constantly tell the women what she needed to do she basically just soaked my feet and massaged and nothing more another girl came and took over her name was yaya she immediately went to paint my nails until I told her that the women didn't do anything just soaked my feet and massaged I want the full pedicure experience and then she cut my toe nails. Then we proceeded to start with my sns again the same women who did my pedicure first just started putting powder in my nails and I told her if she was going to cut and do my manicure which includes sitting filing and my cuticles she said they do that after they add the powder which is not how it's suppose to be and another women who works there overheard and confirmed that that's how they do it. Then the same girl yaya came in and started painting my nails once again I had to remind her that the girl didn't do anything just added powder so she cut my nails and cuticles then proceeded to do the powder and added gel on top mind you it was the worst I've ever had so I told the girl I didn’t like it and she started over again .... Now my appointment was at 11:30 it is not 3 and we are doing everything over again now again she doesn't file my nails after the powder my nails are horrible they aren’t even and I did not leave here until 4 then they had the audacity to charge 107.00 apparently I got a $5 discount. I will not waste my time to ever go to this place and recommend others to...
Read moreUpdate 9/21: Salon called to reschedule to fix my nails. I really appreciate the time they took to call and offer to redo my nails for free. The woman that did my nails took her time and even fixed the three broken nails I had. They have a place that dries your nails, which prevented my nails from being messed up like the first time. Much better experience from the first time I went to the salon.
Went to this place on Saturday and booked an appointment for a gel manicure and regular pedicure. I was told I was going to be charged $10 to take off my uv gel that was on my hands. I had no acrylics on, just uv gel on my regular nails. I have never been charged $10 just to take gel off my nails. The man doing my nails was confused about what was on my nails after telling him it was uv gel and I had no acrylics on. The pedicure was $22 for nothing special. Compared to other nail salons where they exfoliate, put hot stones on your legs, etc while doing a pedicure, this place rushed and had none of the things listed above. The nail salon had no place to dry your pedicure, so my toes were messed up pretty quickly.
Fast forward to this Wednesday, the gel is already cracked on my nails. One of the nails on my right hand is broken.
Sorry to say this, but I will not be returning to this place. I felt like it was a waste of my money, and I have to get my manicure and...
Read moreThis nail salon just opened today and definitely super excited to go back. I have been searching for a new salon since La Charme shifted to new management and I was pleasantly surprised by the service I received. I was teamed with Sunny who was competent, attentive, and gentle. My nails look great (and yes, I do believe you can mess up a basic mani and pedi lol) and my feet feel super soft. The salon has great products and colors to choose from. Everyone in the salon is friendly and the manager (maybe owner) checked-in a few times to ensure I was pleased with the service. I've tried so many places in Bay Ridge and this is definitely my new go...
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