SunShine Hot Stone Body Work — Local services in New York

This place will harass you for more tips even when you leave 20%.

I used to recommend here to friends but they have taken a rude and embarrassing turn. I've been probably at least 6x and always tip 20%. This most recent time Linda complained about the 20% tip being too little and made a huge fuss.

When I asked how a 20% tip is offensive, she took out a receipt of a previous customer which showed a 30 minute massage which cost $30 where they left a $20 tip. If they expect a tip of 2/3 the service price then that's just out of control. Especially when you consider that Linda used to be more detailed in her massages and the last two times it just felt like she really half assed it. Distracted, pausing in the middle of the massage, making it obvious that she was tired.

A friend I had told to try this place out had a masseuse called Jim and same thing happened. They complain and harass you for leaving a 20% tip. I felt so embarrassed that I gave a bad recommendation to someone.

Hey, it's a free market and if Linda and this venue really believes they're too good for anyone that doesn't tip 2/3 of the price that's their right. It may very well be that she has so many customers dying to pay her exorbitant tips and she doesn't think there will be a dip in demand but I (and you too) have many other very good options. Will be going to 302 Grand Spa and Spa Palace in future.

Really distasteful. You wonder why they don't just raise their prices instead of these workers behaving...

I went there for a one hour massage. The massage was very strong, I was sometimes in pain but the masseuse did not check in. He kept talking and laughing with his wife. The massage was $55 and I had to pay $59.5 for the card convenience fee. The masseuse asked me how much I wanted to give for tip and I said $10. He started screaming at me in Chinese and asking for a 20% tip. I was very confused and asked if he was yelling because I was giving a 18% tip. I stopped screaming, smiled and said “ok $18”. I was like “no, no, no still $10”. He kept yelling at me again saying it’s a 20% tip minimum. I did not cave in and ended up giving a $10 tip. He asked me to get out with gestures and all as I was signing the receipt. Seriously???? Yelling at and insulting a customer for giving $10 instead of $11 (20% of $55)! When honestly 18% was already generous for the quality of service received. If a 20% tip is mandatory he should have said it at the beginning. Also there are other ways to ask. He was beyond rude with me and the whole experience was horrible and stressful. If he wants a bigger tip I suggest he stops talking with his wife during the massage instead of screaming...

I had booked a 60 minute massage appointment for my girlfriend and I and when we arrived they only had two masseuses and one customer already being worked on. Instead of telling us they could not accommodate our appointment, they had one masseuse work on the both of us at the same time. The way in which this was done had been through a very fast and painful massage on me first for 10 minutes and then a super painful and no requested placement of cups on my back and told me to wait 15 minutes, then I had to wait with these painful things on me I didn't want while he then massaged my girlfriend and then vice versa another round of painful massage and painful cups... My back looked so beat up after and I had never wanted cups to begin with (nor will I ever want them again in my life). I know I should I should have said no to something I didn't want as it was happening but I felt uncomfortable speaking up (my fault). I was happy when my massage ended ten minutes early as another customer came in and I was told my time was up, although I ended up paying for the full 60 minutes.. I don't know if the place was understaffed or overbooked but it was not a good...