Universal Standard — Local services in New York

I love universal standard. I have spent a pretty sizable amount of money there, some might call it a small fortune. I have always been happy with their customer service and the quality of their clothing. Their mystery boxes are my favorite. I love a surprise. Had the most recent situation not happened, they would always get 5 stars from me. I ordered their most recent mystery Box the minute it was released, A-day or 2 later they released a promotion for the first 200 to purchase a box ( Which I obviously was because I purchased my mystery Box before they ever added the promotion). I contacted customer service and explain the situation and asked to add the code to my order so that I could get the surprise gift, since I was clearly one of the first 200 to order, and they told me they could not add codes once a purchase was made. That seems ridiculous, Especially for such a loyal customer. And I am incredibly disappointed with the outcome of this. I know it seems trivial but It really just feels...

Ok so I have never had a one on one fitting or stylist appointment before. But now I am spoiled. Jayden was absolutely wonderful. Took the time to go over things and tried on a bunch of different styles. Narrowed down to several things. Cannot wait to get my things soon in the mail. Need to understand that this is not a normal store where you try on and take home same day. Think more like back in the mid century where people would go to the dressmakers and see different designs and have them made. This is modern version of that. The brand has a huge size range and is truly inclusive unlike most brands out there that are really only for straight sizes. In trying on the clothes you can tell this is not "fast" clothing. The quality is exceptionally good for the price point. Jeans in the 120 range (one plus size store I shop at jeans are 80 to 90) so are not much more. Good fabrics like linen and cupro. Nice styles too from casual to more work minded. Definitely glad...

The clothes were the wrong fit for my body type, and the staff was pretty overwhelming. There aren't mirrors inside the dressing rooms, so you have to put on the clothes, then go out of the dressing room to look in the mirror. The staff comes and talks to you immediately when you leave the dressing room, so I felt like I didn't even have a minute to look in the mirror and make my own judgments before having to chat with a stranger about the clothes and the fit. I wish there was a little more privacy, or if interacting with the staff while trying on the clothes was a little more optional. I tried on a top and wasn't sure if I liked the fit. As soon as I left the dressing room to look in the mirror, a staff member came over and started talking to me about it instead of giving me some time and space to check it out on my own. The staff member also touched me without asking and made comments on the fit, when I didn't ask for...