M Collection Home + Design — Local services in New York

Everyone here was a dream to work with. They’re so sweet and so attentive. We walked in casually browsing the store for dining chairs and Juhi was just so helpful. I told her what I wanted and she listened. Took down my contact information and actually kept in touch. She was able to work with us on the price and next thing I knew, I was already giving her my credit card number over the phone. She told us she can hold the items in the warehouse for us until we are ready to move. She also took the time to answer our questions over email about the height of the chairs and how it would look against a marble dining table at 30 inches. She even sent in pictures without me asking for them. Was a true pleasure to work with.

Update: We finally closed on our condo 7 months later. Carson and Paul are AMAZING. They were willing to work with us and held our chairs at the warehouse while we were waiting for our new construction condo to finish. If you can, please shop with them. You won’t regret it! Top notch service...

I went to M Collection in search of new furniture, because I recently moved into a studio, and I could not be happier with my experience!! They have so many incredible options, and the staff were attentive and helpful without being overbearing. I was a little overwhelmed because I'm such an indecisive person, but the staff helped me pick out items that would look great in the space and make sense for my situation. I got the Flipside Sofabed, and I'm OBSESSED. It's so easy to switch from the sofa to the bed (which is perfect because I use it daily), and I love that it includes a washable top sheet since I know my cat's hair will soon be all over it. Not to mention, it's the comfiest sofa I've had yet! I'm so thankful for all of the staff here for making this process easy for me, and I would absolutely recommend shopping here, whether you know what you want...

I have had some hiccups over my experience with M Collection, as it ended up taking a few months to get everything sorted out. However, in the face of a tough situation, Paul, the manager, did everything in his power to solve the issue, and did so in a very pleasant manner (which is not always the case when there are issues.) I understand that people make mistakes, and thus I appreciate M Collection owning up to those they made, and fixing every last issue that I had. I love the couch I purchased and after all is said and done would consider returning to M Collection with the knowledge that if anything goes wrong, Paul is always there to come in and...