This is my third or fourth time patronizing Uptown Motors NYC and each time I’m a satisfied customer. The customer service with management when inquiring is top notch and once your vehicle is actually in their possession, the service is unmatched. I bought my vehicle in around 10am for brake pad replacements. The mechanic Richard was available right away, informative and helpful with any questions or concerns I had. Richard handled my work with care and in no time. By 3pm my car was serviced and I was back home. Anytime I go to Uptown Motors I never feel like I’m being taken advantage of and it’s why will continue to use them and recommend the company to others. The prices are fair and the service, as far as I’ve...
Read moreI wanted full synthetic oil for my new car's first oil change, and I found Uptown Motors through a google search and Groupon. Karen and Andy are a husband and wife team. Karen is the gracious "front of house" customer service person, and Andy is the expert in the garage. The distributor messed the order up slightly, but Karen and Andy did their best to accommodate me. Richard, who did the oil change, was friendly and very knowledgeable. The shop is easy to get to in the Bronx, but it turns out they also offer pick-up and return for free, so I'll be using that next time. The prices are reasonable. The service and convenience set them apart. I'm glad...
Read moreI found this place a couple of years ago while looking for a discounted oil change on groupon. Needless to say, I've stayed with them since. Andy, Richard, and Karen are very amicable and pleasant to talk to, they've been nothing but helpful regarding my old car and all it's repairs. I've gone to them for issues ranging from a simple oil change to replacing my water pump and faulty sensors, they've offered a great service at a fair price. They've even provided me with a tow once due to a dead battery and starter motor. Yep, I've got an old car, but with repairs and advice from Andy and Richard I've kept my old girl in...
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