Windsor — Local services in New York

Worst customer service ever. Was waiting online for 30 minutes. I watched a latina mom and daughter leave their fitting room. She saw that a line had already formed. Continued to shop with her daughter for new dresses. She then stand in front of the dressing room area to skip the line. I alerted one of the employees what was going on. The customer behind also is saying the same thing. The employee decided she did not want to deal with the crazy ghetto mom and daughter. The daughter also told the mom that what I was saying was correct. The mother decided to push her daughter in the fitting room and skip everyone. I refused to be treated in this way and walked away. If they think this was over. It is not. I'm calling corporate tomorrow and will file a complain. People don't know what others are going through in life and should be kind. As per the ghetto mom and daughter, they are a lost case. I'll let the universe handle them.

If you have limited time avoid going to this store, employees don't care. I'm even considering not spending my money on this company. This could had been avoided if the employees were smart enough to have a line system or have a...

First time visit today- Surprisingly neat and clean store, but poor customer service. Likely will not shop at this store or at this company. Plenty of more options!

I specifically was trying to find an item from their website. After looking around the whole store, I asked a dark haired sales associate with a tablet about it. She blankly looks at me as if she doesn’t work there and points in a vague direction. She could have done her job and attempted to help me find it in the store or look at the tablet she was holding. Then I overhear her laugh and talk with her colleague how...

My daughter found the prom dress she had been looking for in this place! They have many options to choose from. She tried on a couple of dresses and she was happy to have finally found her perfect prom dress. Place kind of narrow and it can get super cramped on the weekends but I was just happy for my daughter. She left with a big smile on her face. Prices are...