Capone's Dinner & Show — Local services in Oak Ridge

Tldr: Great for entertainment with okay food. Not child-UNfriendly but older (teens) will probably enjoy more. Worth going to at least to try it out.

We got a text 30 minutes before we had to leave to be there at 7pm to be there at 6pm as we had VIP tickets. Showing up that early isn't necessary, unless you really want to take advantage of the bottomless cocktails/wine/beer (specific selections only). But that's besides the point.

After that text is when I looked at reviews. I said, "I should have looked before we booked," but I'm honestly glad I didn't. Was the food mediocre at best? Yes. The ranch is very much buttermilk and not so much on the dill and other flavors. The spaghetti sauce was thin. The Mac & cheese tasted like Kraft with water instead of milk (but with thicker noodles). The mozzarella sticks weren't stringy enough for my tastes. Were the drinks REALLY bottomless (on those selections for VIP)? Yes, but they were pre-mixed instead of fresh like the initial ones upstairs in the bar (unless Vito is just super generous). Was the show super cheesy with the dumbest jokes? YES, but that type of humor is my favorite! Would I return? Yes. Would I suggest Capone's to friends for something different to do? Yes!

Our server Tony was on top of things. He always made sure our drinks were filled and our plates were cleared. Most everyone in our group ordered the trio (lasagna, chicken parm, spaghetti). I ate my husband's salad, and the Italian dressing is better than the ranch, but I'm SUPER picky about what I consider GOOD ranch (here it isn't BAD, but I would definitely go with the Italian). The lasagna was the best part of the trio--I love all three parts and typically order chicken (or eggplant, if available) parm when we have Italian food, but the chicken parm didn't have mozzarella on top, just extra parm. It wasn't bad, but I expected mozzarella. The next time we go, I'll probably try a different dish.

The show had a bunch of silly jokes--that humor isn't for everyone, but I love it. And I love it even more with the bottomless drinks (I stuck with the rum runner, but I ate the cherries from the sex on the beach drinks others ordered, and I should have gotten that as my initial premium drink--VIP has a large selection for the first one and then three cocktails for the bottomless). It's probably between PG and PG13 rated--the innuendo are abundant, so if you know what is meant, then you know.

I ADORED the He Had it Coming number towards the end. Be sure you stay until the show actually ends--there is a lengthy intermission, but the story resolves. And the apple turnovers were probably the tastiest of all the food (which, like I said, was mediocre but edible). You aren't paying for great food or strong drinks--you are paying for the entertainment, and Capone's definitely delivers in that arena.

Note: I'm not sure if shows rotate, but it would be cool if they did to keep it spicy. However, I also understand the work that goes into stage performances and know that a rotation would either be more strenuous for the cast or require a second cast.

If you are planning to go there for a special event (birthday, birth month, engagement, anniversary, school/church trip, etc), ask about getting it announced! I wish I had known so I could have had them announce my husband's birthday (we went there to celebrate).

Overall a great experience if you like 1920s/1930s gangster theme and/or musical theatre. It is certainly an experience, and while I can see where really negative views came from, I also understand the work put into it and perhaps we went on a better night. The cast ARE humans, after all. I probably wouldn't take my young nieces, but if I had a group of teen and up aged guests, I would definitely put it on...

We were a group of 5. Most of the experience wasn’t great. We waited in line outside for over half an hour. Once we made it inside the photo and seating was fine. We sat at a table with other guest who had empty drinks and had already eaten their food. A waited came up to us with a bad attitude and told us he would be with us soon. After several minutes he comes back and drops off mozzarella sticks and leaves. He comes back after we have eaten the cheese sticks and tells us about all the other tables he’s taking care of but in more of a venting overwhelmed tone. We asked if we could just place a drink order and he sighed and said it would be a while before he could get them but took our drink order even though he was clearly annoyed. We asked about the premium cash bar option that’s stated on the menu. He basically told us he wasn’t going to do it and gave us the excuse that it would require him to get the bartender who is also a server, go upstairs, pay as we go, and told us there’s really no point. After making us feel like that was an issue we just ordered from the premade drinks on the menu. We finally get drinks, and got up to get our own straws, and two of us needed refills before we even placed our food order. We place our food order after the show starts. The entree comes with a “salad”. We ended up getting our salads and food at the same time. The salad was just lettuce and two small tomato’s with dressing. The food came with zero condiments. 3 of us ordered burgers, 1 had pasta, and 1 ordered the chicken panini. The one who had the chicken panini didn’t get her food until 10 minutes after the rest of us. We sat there not eating because we needed condiments. There was no ketchup, mayo, mustard, etc. I finally get the waiters attention and ask for ketchup, again he looks annoyed, and I mentioned the food was already cold. He brings me two small ketchups and I ask for more because there’s 4 of us with French fries. He tells me we can share and I told him no, I would appreciate more ketchup. Again acting like we are bothering him. After getting ketchup I finally start to eat my burger and notice it tastes funny. I turn on my flash and see the burger is completely undercooked. I wasn’t the only one. I get the waiters attention finally and ask him if he cooks the food also. He said no, so I informed him that unfortunately our burgers are under cooked. He looks like he has no idea what to do or say. So I tell him that we dont want another burger but we will take more fries. He leaves and doesn’t come back for a long time. At this point we have had enough and order our Uber to leave. He then tells me unfortunately the kitchen is now closed. So they had no intention of correcting our food order. At this point we tell him we’re leaving and walk out to the front to speak to someone. The girl at the front desk seems completely shocked that we haven’t had a good experience. Offers no sort of resolution other than to leave our information for a manager. We didn’t eat the food, and never made it to dessert and didn’t get to enjoy the show because the service was awful and food was disappointing. I hope that we can get an appropriate resolution for such a...

What a fun time!

The environment and the show, wow! Food needs some work. This can get better. Then again, I think Momma Capone was away the day we arrived. Ever have the kids call you while you are gone, and ask for takeout because Dad's trying to cook? Well, I didn't have Momma's number.

I'll start with COVID-19 taking away this place's business. Come on folks. It's over, dress up and go back! This place has the potential to be the best speakeasy in the area.

The staff are fun, friendly, and helpful. The environment gives off the dark secret club that only the ones know, know. Entry is by password. It changes all the time, so don't ask. Plus I don't want the Capone gang after me.

Walking in I expected more, the place felt empty, no music, nothing. Felt like I showed up to the party early and I don't like showing up to a party early and walking in an empty space. After a while still only a very small crowd. Kind of a buzz kill. Where where all uzzz guys?

Some of the staff seemed like they were just going through the motions, but then again, business is undeservingly slow. And when a business is slow, it can feel like a job. No one wants that. Other staff members were in character. Yay!

The menus were printed on paper. Would have been cool if they were at least on card stock. But, thats just me, I'm not a printer paper menu Dame anyway.

A lot of the guests didn't dress up. Sadly. It takes the fun out of it. I want to tell you so much about the show but I don't want to give anything away. You have to see it for yourself. I will tell you. The women are talented and beautiful. The men are well, Capone's gang, enough said.

If I would add anything to this place it would be an early dinner for families wanting a meal and show but then an evening event all speakeasy. dinner and show, cocktails with gaming and a dance floor, so you don't feel like you spent all the time and money getting dressed up and it's over quickly. I mean if a gal is gonna put on her dancing shoes. Let's dance.

Overall, I enjoyed this place, its atmosphere, staff, and entertainment...Oh, bring cash! I love the prepayment online but you want to bring cash to take care of the entertainment and staff. You know Capone's gang...