2025: Had another excellent transaction with David and Mark S. again! Mark always gives great pointers in an unbiased way and is always transparent. Most importantly, I was able to get a milestone timepiece to boot! I think the next piece will be from out of this world!!!
May 2024: I had done another deal with Mark. Great service as usual! Mark always makes sure that you leave their store with the biggest smile on your face! Mark is truly a gem to DavidSW. Please keep up the great work Mark!
December 2023: Posting my 4th review for Mark S. from DavidSW. I had another trade that I had wanted to do. Mark S. was more than fair with the trade-in value.The whole trade-in process to fulfillment is seamless. Mark is always attentive and provides the latest status on your purchase throughout the whole process.I will keep sending referrals of my friends to Mark S. for future transactions!
Thank you Mark! A+++ October 2023: Posting my 3rd review for Mark S from DavidSW. I was in the market to trade a timepiece that I no longer wanted, for a newer timepiece. Mark was not only attentive, he was able to provide me with options for what I was looking for. I never felt rushed and all ample time to make the right purchase decision.
Mark made the trade-in process almost too easy The timepiece even came with the time and date already set! This shows how much Mark truly cares about his customers. Thanks again Mark! A+++. Updated review: We had completed a second transaction with Mark recently. His Service/Response time was top notch once again! Sent a wire that evening and received it 24 hrs later. There will be more transactions to come in the future. 100%...
Read moreFrom the very first call I made to David SW, it was clear this wasn’t just another watch retailer—it was a destination for horological passion and world-class service. The team’s warmth, knowledge, and professionalism set the tone immediately, but it was my in-store experience with Yassine that truly sealed the deal.
Yassine isn’t just a salesperson; he’s a true expert who lives and breathes watches. When I visited the store, he welcomed me with genuine enthusiasm and let me explore their stunning collection at my own pace. No pushy sales tactics, no pressure—just pure, patient guidance as I tried on countless timepieces. His deep expertise shone through as he answered every question with clarity and passion, making the process both educational and exhilarating.
Here’s where David SW’s commitment to customer care blew me away: Days after my visit, the specific watch I’d fallen in love with had sold. I was crushed—until Yassine stepped in. Within an hour he sourced another pristine example, ensuring I didn’t have to compromise on my dream piece. That’s not just service; that’s dedication.
David SW operates at a level of excellence that’s rare in luxury retail. Every interaction radiates integrity, from their transparent pricing to their meticulous attention to detail. Yassine and the team don’t just sell watches—they build trust and relationships.
If you’re searching for a timepiece (or simply want to geek out with fellow watch lovers), look no further. David SW has earned a lifelong customer in me, and Yassine’s unparalleled expertise will have me returning again and again. Thank you for an experience as exceptional as the...
Read moreI’ve purchased five watches from DavidSW and the service is always impeccable. Their selection is second to none and their reputation speaks for itself. But what truly separates them from everybody else is their attention to detail and their ability to deliver an exceptional buying experience. I’ve gotten to know Mark S. pretty well over the past few years, and he’s become my go-to guy. He’s a true professional that I trust, and he continually delivers for me as I build my collection. I’m always surprised how he manages to elevate each buying experience and I really enjoy each transaction.
Recently, my wife wanted to upgrade her engagement ring for our 10-year anniversary. Of course, given our relationship, I reached out to Mark for guidance. To my surprise, DavidSW can also procure diamonds, so we were excited to give it a shot. My wife had been turned off to some of the other local jewelers but was instantly comfortable with Mark. He was transparent, knowledgeable, and never pressured her into a decision. He was able to bring in multiple stones for her to choose from, allowing her to see how different cuts, colors, and combinations looked side by side. Mark understood how important this transaction was for us and truly made the entire process special.
I rarely write reviews, in fact there’s only a handful I’ve ever written. However, I felt it necessary to share my experiences given my level of appreciation for everything they have done. It’s very easy to recognize David and his team are passionate about what they do and always put their clients first. I’m a customer for life and am already looking forward to...
Read more