O'Reilly Auto Parts — Local services in Ocean Springs

I broke down at the Walgreens around the corner from this O'Reilly. When I was looking for the part I needed to have replaced, the Gulfport store was the only one who could have it that day. Unfortunately, there was some confusion about the specific part I needed, and I had to have it reordered to this store for the next morning. This meant not only would I and my partner have to sleep in the Walgreens parking lot (again), but half of all the money we had to deal with this was now tied up in this pending transaction. The people at this store worked with us with what money we had to be able to still get the correct part and gave us the best recommendation for a mechanic we could have asked for. Now we are back on the road headed for Florida. Christmas miracles...

"I recently visited the O'Reilly Auto Parts store with my 5-year-old autistic son. Although he got excited and briefly ran behind the counter, I quickly intervened and prevented any issues. Unfortunately, the cashier responded with attitude and eye-rolling, making me feel judged.

To make matters worse, I asked for help finding the correct headlights for my vehicle, providing the make, model, and year. Despite this, I was given the wrong headlights.

The cashier's poor customer service and unapproachable demeanor were disappointing. As a parent of a child with autism, I hope that O'Reilly Auto Parts will take steps to improve their staff's understanding and accommodation of customers with...

The employees are extremely professional. yesterday there was a extremely rude and belligerent customer came in to return a part. customer walks and demands a refund. he stated he installed the part but it didn't fix his problem. now granted it he is shouting and cussing at the employee and other customers. he refused to to allow the employee to talk as he tried to de-escalate the situation. The employee gave the customer the time the manager would be in today and corporates number. the employee remained calm and polity asked the customer to leave. because of the scene he was causing. 10 out 10 love the way he handled...