Oceanside Water Department — Local services in Oceanside

The sheer lack of professionalism in this office is astounding. Every time you call you get a new run around. Then they hang up on you when you ask for clarification. I finally got someone who could make a decision on the line and asked her to listen to a prior call since they record them all, and she said ok and that she was pulling it up. Then promptly hung up on me a second time!

It gets even better as they then called my husband back admitting fault. Stating they’d get someone out to turn the water back in eventually but wouldn’t/couldn’t confirm when....

We moved in on Saturday. I got a flu in the process. On Tuesday the disconnected the water with no notice. When I called in to change it to my name I was told it will take 24 hours. So no water for my family for 24 hours unless I cough up $205 for an after hours fee. As I write this it’s 3pm. What’s happened to humanity? These people are sickening, putrid representation of what we as people should be. City of Oceanside water department you should be ashamed...

Arbitrary sewer fees, because they don't want to install a sewage meter to houses. I pay sewage fees for the water that evaporates from my pool, because that water came in through the water meter. Also, here's a measuring of the Totally Dissolved Solids in my tap water (556 ppm). The other one is a measuring of the same in a collection of my saliva and mucus (286 ppm). At least you get what you...