I went to polo ralph Lauren factory store in Ontario mills with a friend, and when we entered the store we were looking for some shirts and than the girl that was working at that moment, did really good service by helping us find some nice polo shirts. And she also did good service by showing us how the sizes were to know if it will fit nicely and also to buy the right size. And than she helped us nicely when we were ready to pay for the shirt. She talked nicely to us plus she was really helpful on the way she helped us find the right size of the shirt for my friend. So for me, the girl that was there when we went in, she did really good service by doing everything the right way on being nice and helpful to us. And she also did a nice job on the way she was putting everything in order for her store to look nice for the customers to see everything nice and clean. So I will definitely recommend anyone to the polo ralph Lauren factory store in Ontario mills for all the good service the girl did while we were inside looking for...
Read moreI told the lady at the register that they need better customerone of the workers walked past me about four or five times even when I said hi to her she started singing a song I was playing and finally after the fifth time of her walking by she asked me did I need help I feel like they didn't think I was a serious buyer or like I didn't have moneyit felt very awkward to see how they did not speak to me and then when I was going to the register a manager was talking to the lady at the registerand they still didn't acknowledge me say hi or anyting and the whole time she's helping the guy that's at the register she could have just peeked around him and said I'll be right with youor anyting and they did not acknowledge me at all so when it was my turn I did say that they needed better customer service I mean this is a very expensive store they should be greeting in addressing everyone that comes in there awkward experience but I did...
Read moreMy wife and I went into this store yesterday to purchase some things for Christmas, and literally no one asked if we needed help. There were several associates who followed us, but never asked if we needed help. They appeared to be teenagers working the floor, who were more interested in taking pictures of each other & laughing at customers than helping them. The only reason why I left any star on this review at all, is due to the fact that the security officer was helpful & the cashier. They were the only professionals who treated us kindly in the store. I did purchase items just to let the associates following us know that I was able to do so & my wife desired some items from the store. Customer service should be strongly impressed upon the associates working the floor & if you’re going to follow someone let it be because you’re...
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