francesca's — Local services in Orem

While I like the aesthetic here, the prices are high and I don’t think worth it. But I really like the stuff so I was going to be back.

What changed my mind is that this past weekend, my daughter and I were here and the cashier was crazy pushy. We tried on two dresses that my daughter didn’t love, but liked. When we were openly considering she said, “well it’s ONLY $10.” Making the other associate and I uncomfortable and quickly putting the dresses back.

Then when checking out and entering my phone #, she says, hit the green button. Which accepts marketing instead of denies it instead of just giving me the freedom to choose. I read the screen instead of taking her word for it, and hit the red button.

After providing my phone #, I declined giving my email, and she visibly huffed and said annoyed… “it’s JUST going to give you promos it’s not a big deal”. I told her I said no and she was clearly rolling her eyes inside. Very bothered body language.

My daughter and I walked out and looked at each other agape, swearing we’d never come back.

I’m all for confident girlies doing their job, but being pushy and rude...

I loved loved loved my experience here, when I first walked in I was greeted by Alaina! And she’s the sweetest most helpful employee I’ve ever met. She educated me on all the AMAZING store deals and even offered to find me a fitting room. Dayna was checking up on me the whole time and was so helpful with getting me correct sizes. They are both amazing employees, I know if it was me I wouldn’t be in the best mood being a young adult working on the weekend, but I didn’t hear or notice one ounce of negativity in their attitude! They were so positive and complimented me on everything I tried on.. made me feel so good! ❤️ Alaina and Dayna are such good employees..definitely wouldn’t take them for granted and realize they play significant role in your customers purchasing items. Official a...

Really bad shopping experience. The first girl was kind of pushy but I could handle it and it seemed like she wanted to help but the other tall blonde girl was too much for me and it hasn’t been the first time with her. She literally pulled open my dressing room curtain as soon as I was back inside saying “I want to see!” And then stood there the whole time asking me questions but wouldn’t even finish listening to me answer before she cut me off by talking to the next girl who stepped out of the dressing room. I definitely felt like an object she was just trying to make money off. I think her name is Cate and I would avoid the store whenever she’s working because otherwise I...