Pools Above Ground — Local services in Orlando

I understand with the pandemic, companies are not operating at full tilt. There are many problems and difficulties and again I understand. With that being said, I ordered a pool more than 3 weeks ago online and my money was taken with no problems. We checked to see it's status and called because it just kept saying it was being processed. When I spoke to someone they were short with me as if I was bothering them. Finally today no one could give me an answer as to why my pool was still being processed with what seemed to be no reason. I was frustrated but I remained calm but it seems he didn't want to bother with me so he just said " here I'll just cancel your order" what good company does that? I said fine , if I don't receive my $1600 in 24 hrs you will...

I dealt with Ray from this company. I felt comfortable from the very first phone call. It's hard for me to just go to a website and input my credit card info when I'm spending a major amount of money. So, I decided to call Pools Above Ground before I made the purchase. Ray was extremely knowledgeable and took the time to explain everything to me step by step. Customer service is very important to me. My entire package was delivered to my house in a timely matter. Thank you Ray for taking the time to actually talk to me about this purchase and delivering a quality product like...

We purchased an oval above ground pool this summer and Ray was a great form of support. He answered our calls and provided excellent verbal support during the installation process. The quality of the pool was amazing. My husband and I were pleasantly surprised at the quality of customer support also — specially during these difficult times. Our family is truly enjoying the pool and the grandkids want to “live in the pool” :) Thanks Ray for making this process of pool purchase and installation a pleasant experience! We looked at many pool companies and we strongly recommend...