The Key Massage & Facial Spa — Local services in Orlando

I had the worst and best foot massage—simultaneously. Let me explain.

After a few long days walking around Universal, my wife and I decided to treat ourselves to a foot massage. Seemed like a great idea… at first.

My massage was with an older woman who looked absolutely over it. She seemed exhausted or possibly regretting every career decision that led her to that moment. Halfway through, she completely zoned out—literally spent three full minutes absentmindedly rubbing the toe next to my pinky. I looked up and she was just staring into the void. I actually had to pull my foot back to snap her out of it. The massage itself was weak, lifeless, and gave off serious “I don’t want to be here” energy. Honestly, it wasn’t worth a dime, let alone the premium price—which was about $30 more than what we usually pay in Dallas.

They did have a couples special where the second massage is 50% off, so it brought the price down a bit—but only if you’re booking as a couple.

Now here’s the twist: my wife loved her massage. She had a younger woman named Candy, who gave what she described as one of the best foot massages she’s had in years. So good, in fact, that she convinced me to do another 30 minutes—but this time we swapped therapists.

And let me tell you, Candy was amazing. Night and day difference. She was thorough, professional, and clearly cared about the quality of her work. My wife and I both agreed the first massage I had was a complete waste, but Candy made up for it.

So, here’s the final verdict: this place is a gamble. If you get Candy, you’re in for a treat. If you get the other woman… good luck. I’m only leaving a high review because half the experience was...

Awful! Me and my boyfriend went in for a couple massage and we saw this place on Groupon so it was already discontinued. She said it was booked on the phone for someone else later she called me back saying they canceled we came in then. On the phone she mentioned I can just get price matched with the Groupon price we did that. She was trying to get me to pay cash I declined! As for The massage itself awful like why have me fill out a paper showing my problem areas and where I don’t like touched and still do it! She was so hard on my body after I told her to go soft 5 times! I came in with with light pain on my back but when I left I came out with more pain than I originally had! Also why beg for a tip if it’s bad I’m not going to tip! The receptionist told me she gets a tip also like girl please all you did was tell me how much to pay when I came in you didn’t do anything else! They stand there looking at me begging for money so unprofessional! And she tried to have her write the amount like no I wanna write it! I tipped 5 just to be nice but she was like no 10 per person! I went back after because me and my boyfriend agreed i should go back and change it back to 5 so that’s what I did. Don’t let these unprofessional people trick you into tipping! Also she made my boyfriend’s hand bleed she saw his cut and started rubbing it aggressively and she went in my panties when going to my butt! She also lied about the price before the Groupon she said 109 and it was 105 on the sign right in front of our faces! NEVER GO HERE! They take advantage of...

Absolutely Horrible – Never Again

This was one of the worst massage experiences we’ve ever had. They started 15 minutes late, and the woman who “worked” on my partner was completely checked out—on her phone, distracted, and loud. Once she started talking, she would not stop talking to the other massage therapist or other customers. Totally unprofessional. Kept leaving door open while we were practically naked.

She kept walking out during the massage to deal with other customers. We paid for a Deep Tissue Massage with Hot Stones—what we got was nothing close. No deep pressure, no technique. Just some oil smeared on us while they lazily dragged stones across our skin for no more than 2 minutes total.

They were rushed, careless, and clearly just going through the motions. At one point, instead of wiping off the oil properly, they brought out towels to dry the oil and instead of wiping it off, both my partner and I noticed they let the towels ball up and didn’t wipe anything off. leaving us covered in oil.

Our massages were uneven and useless. They didn’t look at the problem areas mentioned on the sheet we filled out. My partner’s massage was so bad, he nearly walked out halfway through.

And to top it all off, she tried to pressure me into giving her a tip almost following me out. Unbelievable.

This was only our experience but if I were you I’d save my money and go...