Chrome Hearts — Local services in Paradise

So purchased some sunglasses and think the products are great. I also think the customer service from the sales team was good but I had 2 bad interactions with 2 separate seem to be managers the woman spoke very sharply to me & later the same day the male manger closing also talk to me no as a customer but very rudely as if I had done something wrong. Sorry your management team needs a wake up call. Your egos need to brought back to reality. Don’t talk to customer who are buying 1400 sunglasses in a way that ruins their desire to buy something. I nearly didn’t buy because of the morning lady manager & then stopped back in to retry the other pair I was deliberating on and another male manager ridiculed me for not carrying in the sunglasses in the leather case. He also told me I wore them walking into the store & I didn’t I just held them. So he literally was making up something to be little my sense. He’s saying all of this when I was just coming in to double check if I wanted to keep the pair or if the other was better. I kept my original purchase but let’s talk about creating quick distrust in a company. He was warning me because I brought them in without the case he could deny the exchange! It was like I bought these from this store 5-6 hours ago. The other team member all seemed friendly & helpful… also very patient as I figured out what pair. The door security guys are always so friendly every time I see them. Still all the good customer can be ruined by managers a little quick to demonstrate their power or status in the store. Yet to know if I’ll buy from this location...

The buying experience here is very bad, a woman who looks like a manager has a very bad attitude always, every time I come in with nothing in stock and nothing to buy I have to have my account checked, of course I can understand your rules, but the other thing that makes me very angry, I'm an extrovert, I always like to chat with strangers next to me in the line, and when I went in, I saw the person in front of me get a bag, I casually asked what kind of bag it was, and if it was still available, and she got very angry and asked me if I knew that person, and if I was in the same gang, and that I couldn't just talk to other people in the store, and before I had seen her treating the two white customers in a very friendly manner, and that just because I was Asian? she was treating me in such a very bad manner? Is this a kind of racial discrimination? Asian people are not allowed to talk in your store?

Not to mention the fact that I was next to a stranger today, if next time I do come with my friend and we both want to buy something, we still need to queue up separately to go in (because only one person can buy when we go in together), and I still have to act like I don't know my friend to go in and buy it, right? I still need to be an actor to play to the manager, right? Tina (maybe) the manager、shouldn’t wave a chicken feather as a token of authority, you're just an employee working here, you're not the big boss, you're not God, I'm here to spend money and I have to look at your face? The manager of Hermes is not as...

I'm from Mexico City and visiting Las Vegas and decided to buy a couple more of glasses for my collection, when I entered the store I asked some questions about some specific lenses, I saw how the person who attended me saw me from top to bottom, it's okay since I usually wear cargo shorts, a T-shirt without any brand, I found an option of glasses, I asked him to give them to give them to me and he began to change the attitude of the person who attended me, however, when he gave me the glasses that I bought a little bigger, he gave him a smaller bag and with the broken closure, I asked him if he had something bigger since they were tight, cutting and reluctantly again he said no, which is what he had, but I saw that another person gave a larger bag, pay 1500usd for this unpleasant purchase.

The biggest bag is mine and it's not broken, the small and broken one is the one he gave me, make people feel that they paid 1500 + for some lenses that the quality goes in all the details, starting with...