Park City Grocery Express — Local services in Park City

We were three families arriving late in the day Friday and skiing early the next morning with 6 kids, so we very much appreciated this service. A couple things made it less than stellar. I submitted our grocery and liquor order the Monday morning prior to our arrival and received a confirmation email immediately stating I’d receive a phone call in a few minutes to confirm. That didn’t happen, so I called that afternoon and left a voicemail. On Tuesday, I called and left another voicemail requesting confirmation, but still no call back. Wednesday, I submitted a chat message via their website, which after Cindy did finally call me about my order. She said she wasn’t trying to be rude but was trying to figure out if they could complete the order because they couldn’t get into our rental until 4pm and had some difficulty with staffing... could I understand? Even when she called, she still was trying to decide on the phone if she would do it. I guess 4pm delivery is late in the day for them? I just needed to know if they could or if I should go with another company. Not responding to an order request for 2 days, and only after my many attempts to contact them, is not professional. However, I was just happy at that point to have someone delivering groceries. Once delivered, we were brought and charged for a $20 ham we did not order (she did remove the charge) and we were billed for 5 hours of shopping. We understand there can be lines but for shopping/delivery/unpacking, 5 hours was a...

Recently I used ParkCity Grocery Express to stock my condo for my vacation stay in Deer Valley. It was such a breeze and a welcome rest from the hecticness of shopping and getting organized when I arrived. Everything was fresh, accurate and delivered with a friendly attitude from a delightful employee of ParkCityGroceryExpress! She gave me tips on what to see and do when I was there, restaurant ideas, and offered to help with my recycling. How refreshing to enjoy time with my family instead of wasting it at the store! ParkCityExpress will be on speed dial the next time we come to DeerValley/PC! What an awesome...

I ordered with Park City Grocery Express online pretty last minute prior to the President Day Holiday weekend. I was thrilled that Park City Grocery called me to tell me that they had my order and that they were going to deliver my groceries to my hotel room (and they did this in a snow storm). When I arrived in Park City, I found all the groceries as promised and all the refrigerated items put away properly. Highly recommend and will use this service again next year when...