My boyfriend and I went in to look at used washers and dryers. The younger woman working there was really nice and asked us if we needed any help. We told her that we'll need a few moments before making a decision. She then sits down at her desk and starts having an argument with her co-worker (I'm guessing a repair man) about the way she filled out an invoice and the way he talked to her was ridiculous. He was so condiscending and rude to her, and then he called her "retarded". She then, jokingly and loudly, called herself retarded multiple times. Meanwhile, my boyfriend and I are staring at each other, both of us thinking how crazy it is that they don't care that customers can hear them. After minutes of hearing them fighting over and over, we just left the store. They didn't even acknowledge us. So unprofessional. Lost our service and we went straight to...
Read moreThe people that own/run this place are the absolute worst for Warranty work. Terrible manners on the phone. Younger woman doesn't update older woman.. Older woman doesn't care what younger woman said or promised.. Constant rescheduling.. One time the reason for rescheduling (Talking to the owner) was because the Owner had a friend that needed help with something.. When they FINALLY did show up after 3 reschedules .. The repair guy was way past scheduled time (Never called to say would be late mind you..) AND got mad/upset that couldn't stay home now for repairs.. had already explained during scheduling we have kids needing to be picked up from school after allotted time.. We definitely do NOT recommend this company or these people for warranty work. Gave 1 star because review would not let me do...
Read moreUpdate on this I spoke with the owner the owner is very rude very unknowledgeable and would rather just replace apart then test it to see if it works apparently he doesn't know how to test parts.
I called on the phone the lady that answered the phone was kind enough to answer all my questions I done came down to have the part that I might need replaced tested to see if it was broken. the man who I met behind the counter at 8 in the morning was very rude. He was a serviceman and said I don't test anything I just replace I said well what if it's the wrong part I can't return it so if it we would test it would be nice he then got very mad and very rude and decided to throw me out of the store very bad customer service the man was rude and incapable of testing a small...
Read more