This was a pretty disappointing experience. It's not that the food was bad - the food was pretty typical. Hash browns are the previously frozen potato strips and the eggs are eggs - not bad, but nothing stand-out.
Our disappointment came primarily from our server who failed in the departments of 'dispute resolution/friendly dialog' and 'honesty'. Here's the quick lowdown...
We ordered a kids meal and an omelette. My wife and I were to share the omelette. Turns out they charge an extra $2.99 for splitting a meal (see pic) - we didn't expect them to actually cut the meal in half and put it on two plates, but it seemed like a nice touch when it was delivered that way.
When I saw the charge I was surprised as the waitress didn't mention a fee for splitting/sharing a meal. I asked her if I was reading this correctly and she said that the fee was noted on the menu. I said I understand, and that it would have been nice if she had noted that when taking the order. She said, in a surprisingly snotty tone, that she didn't have to because it's on the menu.
She's right - she didn't "have to". I was in a restaurant, reading a menu so I didn't read all the fine print. If I was visiting an attorney and this was a legal contract I may have read everything, but I didn't think I'd "have to".
Had she said "I'm sorry - I'll do that going forward", or "My bad - I should have said something", we'd have been all good. Instead her voice was full of arrogance and self-righteousness. She appeared early 20's, so I attribute her lack of tact and grace to inexperience, but there are plenty of young people who are beautifully sophisticated. She may simply have some growing up to do.
My baseline tip is 20% and depending on service, that can go up or down. In this case, I was put off by her crudeness and left $2. I don't generally match my restaurant receipts to my credit card statements, but I had a feeling she would do what she seems to have done. I've attached the picture showing the total charge to my credit card vs. what I signed for on the receipt, and they don't match up.
I'm sure the "official response" will be that it was a typo or something to that effect, but pardon me if I don't buy it (which I don't).
It is worth noting that one of the ladies who works there (a cook I believe) made a cute balloon animal for our daughter and brought it out as a gift. This was cute, thoughtful, and definitely...
Read moreFinally tried this little mom and pop restaurant. I was very pleased. The service was excellent. Thet greeted us warmly the moment we entered. The only drinks we ordered were hot cocoa for the kids and a water for my husband. The coca came out quickly and looked pretty. The kids kept telling me the cream was different and didn't taste like the cream from a can (Redi-whip). They loved it.
All our food arrived together. Kiddos had the crepes special and they inhaled them. Hubby had the breakfast burrito and a side of biscuit and gravy. He was very happy. I had the egg crab cake benedict. It was good. The sauce was delicious and the egg perfectly poached. The cake was cooked nicely. I myself may not be as partial to crab cakes but that is a reflection on me, not them. Hash browns were delicious, especially mixed with the sauce.
The place is small but very clean and bright. The staff was attentive without being hovering. They seemed to know what stage of our meal we were at and adjusted accordingly. Never did we feel rushed or ignored. We...
Read moreOMG - this place is hands down the best breakfast in paso. I’ve gone to all the breakfast places and I’m always let down. I love eggs Benedict but even the higher end restaurants around town screw it up. My egg comes out hardboiled or the hollandaise sauce is plain or broke. I was very worried ordering it here as this is a small restaurant but I’m so glad I did. The egg was poached perfectly. The sauce was very flavorful. The service was superior and fast. And the icing on the cake for me was they also had French vanilla creamer as many don’t and I only drink of coffee if I have French vanilla. So my breakfast was 110% perfect. This will now be my go to place for breakfast. I can’t wait to try their lunch now. Another couple inside said it’s their favorite also and they have been coming for 3 years now. If you want amazing service and food that’s delicious- you need to come here. You won’t be let down. So much better than cowgirl...
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