The guys at the King City O'Reilly's are a great group of people. Very knowledgeable and assertive to the consumer's needs.
And I have to give them credit for going above and beyond.
I had a situation with a customer where her alternator went out. I was about 25-30 miles away and I only had 5 minutes to get there to the King City O'Reilly's.
The crew there told don't worry, we'll stand by. The crew stayed open long enough for me to get there and get the much needed parts and supplies I needed.
Had everything set up on the counter and billed, just had to pay and go.
Thank you to those who have been there to help me, help others.
Eddie and Joel, special thanks.
Because it was a cold dark night, and she was stuck between King City and...
Read moreSo I ordered a transmission from here with an employer who worked at o'Reilly's for over 30years he stated. Yet he forgot to get the needed info which delayed us two weeks I had to get a full refund because of this as it would have taken another two weeks to get to us. We were stranded in Paso for over a month because of his mistake. Which is so disappointing. He also didnt wear a mask most of the times it was falling off his face. I don't recommend at all this place. Autozone was way more helpful and were able to assist me correctly and quickly. I still want to talk to a manager as he was so rude and spaced out, and didnt care a bit for our situation. Couldn't even take...
Read moreExcellent service at this Oreilly's on Spring street. Alvaro made our day. we had experienced some terrible service at a auto service place. They tried to strong arm us into buying their wind shield blades when we said we wanted to check other prices they were very rude there at Jiffy Lube.
Alvaro came to our aid at Oreilly's on Spring Street. He not only gave us good service but checked on another place that was a cheaper price and honored that price for us. We were so happy it saved us money and Alvaro installed the wipers also. What service. Thank...
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