Mama Bear Gift Shop — Local services in Pigeon Forge

PSA!!! DO NOT SUPPORT THIS SCAM BUSINESS!

They will accuse you of stealing the item because they DID NOT provide you with a receipt for your PAYMENT IN CASH. When asked for proof of the video showing the item was stolen, they would not show the video. We then paid for the “supposedly” stolen item and they took the money but did not give the item back to us. At the end they took both our money and item that we paid for again. They threaten that they will lock us in their store and already called the police only to tell us at the end that it is a good thing they did not...

We have attempted to visit twice on our trip to Pigeon Forge. Once was at 11:30am when the hours listed say they open at 11am. Today, 8/18, was after 2pm. Please update hours to reflect what time you are ACTUALLY OPEN. I understand emergencies and lack of employees, but even a sign on the door saying you don't expect to open until __ would be better customer service than what you...

Happen to see the store while waiting to be seated at Blue Moose. I love good shirt and was one of the best shirt place I ran into during my time in Pigeon Forge. Wish they had an online website to order! But completely love this store. Will be...