Eide's Entertainment — Local services in Pittsburgh

I have been going to this comic book shop for quite some time now. I can say that i always get a fair price on my purchases and the employees are very nice and helpful. I dont think that the people that work there are being properly portrayed through these reviews. I have always had helpful and kind interactions with them. I have witnessed them (at times) get peeved at some customers, but with good reason. When the filthy normie-causals go into the store and ask really stupid questions or an excess of them , the employees should get rather annoyed. They are there to run the store and are often very busy doing so. The occasional question about a product or the store is never met with hostility. However, when someone goes up to the counter and just bombards the workers with twenty questions about an issue of a comic book they should get agitated. If you want to know about the stuff dont be lazy , do your research before going into the store, dont blame the employees for your ignorance.(response to other reviews) Going in ther on 'free comic book day' and expecting to get the first issue of spiderman to have the rino in it for free is your fault and you shouold be treated like a fool for thinking so. Not employees fault. Also, dont bring annoying three yeasr olds in there that ask a million stupid questions about stuff they dont understand. You would not go into a food store and ask the cashier to tell you about all the different types of oranges they sell and which ones are best kept at 12 degrees. One last thing, who writes a negative review about not being able to use the elevator? elevators in small stores like that are seldom for customer use. There are like twenty steps between each floor, if you cant mange that, maybe you should just not leave your house. Dont blame the employees for getting mad when somebody uses store equipment without asking. 10/10...

So I visited this shop and wow it is huge and the stock goes deep. Multiple copies of many key books. Accurately graded properly priced for a comic shop. Allow me to explain what I mean by that. This is NOT a bargain comic shop. You won't find key books hidden that they forgot about. You will pay the market going price on key books. That's not a bad thing. Comic shops are independent small businesses. They have to get the money when they can on what they can. Now as a super positive they will without a doubt have that hard to find key issue. From the new hipster/speculator got to have deadpool/harley/flavor of the month to the truly rare book that even hardcore collectors have never laid eyes on. I was seriously impressed with the basement floor and I barely scratched the surface. I was there a hour and didn't even leave the basement. There are 4 floors to this store. The other floors contain mostly albums (again I didn't see it but someone with us did and he was equally impressed with their selection) and Action figures. Another person with us went up there and again said he barely scratched the surface. If you're a collector then this is a shop not to miss. The only negative I had was the overall "comic book guy" feel to the place. The staff were not rude they just weren't friendly. I had to lay heavy comic nerd knowledge down before the person checking me out livened up a little. The shop isn't in the best part of town. There was a homeless guy with Nike Airs' on and a galaxy s7 panhandling out front so they may be a bit jaded but I could have just caught the staff of 5 on...

While the selection is obviously gigantic, the customer service was non existent. Yes, it is definitely an awesome experience to walk in and be floored as you see comic books upon comic books, the most I've ever seen in one place, as well as all the action figures I had as a kid in their original boxes. What made me leave Eide's with a bitter taste in my mouth was the way I was spoken to while there. The two guys downstairs behind their desks couldn't have cared less that I was there, and when I (a noob in the vast world of comics) tried to ask questions showing my interest, trying to get a feel for what a good series was to get into, I was answered with maybe 4 words, no eye contact. Rolling their eyes as I pulled out my card to pay instead of cash. They were just very short, mildly rude, and completely not what I would have expected from a place that apparently has so much to offer.

Listen, I can buy a comic book online if I want to. Its 2013. What I go to a comic book store for is the experience, to be surrounded with material and (hopefully) people that share common interests with you that you could converse with. Stop in, check out their massive collection, and leave. I HIGHLY RECOMMEND Phantom of the Attic in Oakland over this place. The comic store as well as the gaming store are both superb, with employees that are engaging and make the experience all the better. Never going back to...