Healthy Massage Spa — Local services in Richland

This is my first review EVER. This place is BAD. I'm a very patient individual and tip 20% even if the service is average. The service was incredibly poor. After my $70 massage and an $2 surcharge for paying by credit card (joke), I tipped the person $3. I was about to tip 0, but decided to leave some change, after feeling like I was robbed for my time and money. The reasons why the service was very POOR:

1.) During the massage, she left the room to get a bottle of water and started to chug it. As she was chugging it, she was massaging my back with one hand as water was dripping on my body. 2.) She was texting in the middle of my massage like I wasn't even there and once again started to massage my back with one hand. 3.) She answered a phone call like I wasn't there AGAIN and continuously massaged my back with one hand. 4.) She left the room to greet people who just entered the building. 5.) Lastly, she was NOT happy with my $3 dollar tip, and quite frankly she was irate, so she confronted me about it. She started to chase me out the door and I ran home.

Disclaimer: You want a good tip, you only have to be average in my book, and she was POOR. Tips are supposed to be for average to exceptional service. It's not given, it's EARNED.

Long story short, I wasted $75 and an hour of my time. I will NEVER BE BACK. She didn't care about the service she was providing, so why...

I had a massage today and I have to say, when I said I wanted to be worked, I was worked! In the best way possible. I have been traveling a lot and between airplanes and hotel beds, I was so stiff. I’ve also been clenching my jaw lately, so not only was my neck and back sore and stiff, but my jaw was tender. I feel much better now. I will definitely return after my next overseas trip and get a longer working over. This place isn’t a spa experience, which I prefer for real massage work. I also feel like I got more value for my money with the focus on the massage vs all the ‘extras’ with a traditional, overpriced spa. The space was clean, the masseuse was efficient, effective and paid great attention to what I needed. She also gave me a solid jaw massage at the end to help me relax my face. I would definitely recommend and will return soon! Oh, and prices are very fair. All around a...

First off- the massage itself was great! But i was turned off by a few things- first my apt was 930- im always early- and she was late..so shes setting up while im standing there; kinda awkward. She was taking phone calls during my massage, she also blew her nose a few times and didnt leave to wash her hands… and then gave me a face massage… she was very nice but at the end when i left a tip she made a comment that it should be more... I found that to be...