Maidstone Massage — Local services in Richland

Booked online. This was my first time. I got there 15 minuets early like every other place asks to fill out first time paperwork. I get there and the door is locked. Says by appointment only and then has a phone number on the front door. So I called the number no one answers. Had to sit in my car in 20° weather with 3 inches of snow on the ground with nobody responding to me. Then somebody unlocked the door ONE minute before my appointment. The lady proceeds to tell me that the lady that supposed to do my hour and a half massage is not there. Said and I quote “I was calling you but I got busy” not sure how that works but was definitely NOT called. Was also told my 1.5 hour massage could only be an hour but she could do it. Still had to do 10 minuets worth of paperwork. Was still also charged for a full hour but between paperwork and dress time I got about a 40 minute massage. But still charged full price. And of course she still wanted to for tip. I get things happen but I also had to cancel things and move things around to make that appointment because it was much needed. So it would’ve been nice to have actually gotten a phone call and been asked if changing my appointment was OK instead of just putting me in a corner where I didn’t have a choice. It would’ve also been nice to get some sort of text along with the appointment confirmation that let you know that hey by the way we only open the door one minute before your appointment so plan accordingly.

That huge frustration aside the massage it’s self was great. My first time having a cupping massage and it was cool. A different experience for sure. But my back felt a million tones better. I feel bad for the gal who had to take on so much by herself. But massage wise...

I have been going to Tammie for a few years now and can't imagine going anywhere else, nor can I imagine life without her as a therapist. I have seen many therapists over the years as I suffer from chronic neck issues and she is by far the best. She is a wonderful therapist and will tailor the massage to fit my needs. She is professional, kind and truly invested in improving the lives of her clients through therapeutic massage. She is incredibly dependable and although she cannot always answer a call, as she is in session, she always responds quickly. She is understanding when appointments need to be rescheduled and does her best to accommodate, even coming in early or on a day off! Yes, she cares that much about her clients! I cannot recommend her and Maidstone...

Updating review - I was just in for a massage with Tammy at Maidstone Massage today. She does great deep tissue work. I have been getting massage since 2005 for back issues. Normally I am a 2x a week person for massage, but my longtime therapist was forced to retire due to health issues. Tammy caught me having been almost 1.5 weeks since last massage, having driven over 850 miles, and a work week seeing me putting in over 60 hrs, as well as 2 PT sessions that were quite intense...many sore muscles.

I can say, getting off her table after she worked on me, most of the sore areas are already feeling better, and I know that 1-2 days after is when I see the biggest benefit. I expect I will be near pain free by then based on how if feel...