Advance Auto Parts — Local services in Saint Petersburg

I usually don't leave reviews, but I literally can't stop thinking about the experience I recently had at this location. I went in because I was having issues with my battery and my car starting and wanted someone to look at it. The people at this location are usually super nice and helpful, but the short, young guy up front (I think his name was Nick but I cant remember exactly), acted as though he didnt know what I was talking about when I was clearly talking about my battery, and after looking up my car's make and model and he demanded his coworker to install the part for him. The girl he asked was already helping another guest too. Like if you cant do something as simple as looking at a battery, why are you at an advanced? Super disappointed in that, and he was very unfriendly, acted like he didnt want to be there while ringing me up. The girl who helped me was really nice (I think Tiffany), even though I couldn't get my battery changed that day. If it weren't for her it would be a one star review. But seriously...

The staff at this Advances Auto Parts are exceptionally helpful, polite, and genuinely friendly. This store sets the standard for what an auto parts store should be.

When I came in to replace my car battery, they went well beyond what I expected in terms of service and support. There was none of the indifferent, “we’re doing you a favor” attitude you often run into elsewhere; every interaction felt like they actually cared about getting me back on the road quickly and safely.

The store itself is spotless, well-lit, and thoughtfully organized. Even the small details stand out: it smells clean, the layout makes sense, and it’s clearly managed with attention to both customers and staff.

I honestly don’t have a single negative thing to say. This location has earned my trust and...

The staff at this store is exceptional. Definitely would recommend this store for any of your vehicle issues. You'll always get an honest answer even if they don't know it. Also the store doesn't see too much heavy traffic. Not to say they're not busy. I usually don't have to wait very long to talk with one of their associates. Or maybe they're just that fast. We'll never know. Hats off, you have my up most respect.

Also Pat, I see too many people walking out of that store looking humbled. Are you humbling people with your humbleness? Cuz I sure do feel better after your humbled advice. Thank you once again for your help. I just have to say it one more time "Humbled" . Truly...