The English Garden — Local services in Salt Lake City

I was sold two bottles of "fragrance oil" which I understood to be for use as perfume. It turned out to be meant for potpourri or diffuser lamps AND NOT MEANT TO BE WORN ON THE SKIN as it is TOXIC!. The bottle is tiny and the print is fine.I TRUSTED THE PERSON WHOM I INQUIRED ABOUT IT, she did not tell me I was using it incorrectly!!!! It was sold to me as perfume not diffuser lamp oil as she clearly saw I was using it in an unsafe and incorrect manner, not having read the very fine print.

Because I was at the library I supposed wrongly that I was in a SAFE ZONE where caring persons (like librarians) were looking out for children and old people. I am old and my eyesight is not good enough. There are no ingredients listed on the bottle. This product must not be sold as perfume! The person in charge watched me dab it on my neck and throat after purchasing it without cautioning me. INSTEAD TELLING ME HOW NICE I FELT. Over the course of the next few hours the substance penetrated my skin into my body and now 16 hours later I am still unwell.

NOW YOU ARE TOTALLY BLAMING THE VICTIM instead of promising to amend your sales policies!

Yes it does say those words in finer print. My eyes are old and YOU DID NOT TELL ME that it would make me sick by putting it on. I am GLAD you have had a successful business, but if you do not have more product knowledge that that and if you do not warn your customers not to apply it to their skin as you see them doing it and tell them promptly to go wash it off, then you should stick to floral designs and not sell products that are risky for the consumer. I am 63 and my daughter 32. We both understood from you that these were safe to use and you saw us putting them on. Caveat Emptor ought not to be the by word at our pubic library.

A history of success does not preclude one error but I do not understand that you are defending yourself instead of saying, "Oh I am so sorry!!" It made me so sick I was...

I live out of state but my grandmother lives in SLC and I call the English garden every time I want to send her flowers. They have excellent customer service and high quality arrangements. They can do modern, eastern (ikebana) or traditional arrangements. They have the best tropical flowers and my grandmother has loved everything they have sent her. I trust the florists to do a good job and I try to give them as much creative freedom as possible. I just give them a couple of general ideas of what I want (like saying I was a traditional arrangement of roses or a more modern arrangement with orchids) I don’t give them every last detail to follow.

Last time I was in SLC, I went to the store (which I wasn’t expecting to be inside the library) and the staff was very nice. I brought in all of the vases (in pristine condition)from the arrangements I had sent my grandmother over the year to the store and I was given a small discount on my next arrangement, which was very nice of them! This is a great place, I highly suggest the English...

The English Garden has been a go-to for the last 18 years that I’ve lived and worked in Salt Lake City.

Ximena and Lyndon are marvelous, genuinely kind people, and very involved in the community.

Ximena’s bouquets and arrangements are always so inspired – I have commissioned work on multiple occasions with various themes, and the final product always exceeds my expectations!

If fresh flowers aren’t the order of the day, The English Garden has all the ephemera that makes home plant care a pleasure: ready-to-go live arrangements, handmade pots and planters, watering cans, and of course recommendations from the experts!

And there’s more! The shop is absolutely bursting with elegant gifts designed by artists both local and global. Jewelry, textiles, fine soaps, windchimes, statues, wreaths, coin purses and other trinkets – all exceptionally curated.

Remember, gifts are not just for others. You deserve beautiful things. Step out of the chaotic day-to-day, and into The English Garden for a moment of tranquility...