I’ve been a member at Balanced Fitness for over a year and have generally had a positive experience with the facility, equipment, and most of the staff — until a very troubling incident involving an employee named Rob Lefort.
During a recent visit, I approached the front desk to report that all of the water stations were out of cups. Instead of addressing the issue professionally, Mr. Lefort responded with visible irritation and dismissiveness. When I politely asked if he could assist more promptly, he became verbally aggressive, told me to leave the gym, and used language that I felt was completely inappropriate for a member-facing environment.
As I was exiting, there was a second interaction where his behavior escalated further. He raised his voice, continued using inappropriate language, and followed me toward the stairwell in a way that felt intimidating and unnecessary.
I’ve attached a few photos that clearly show how close and confrontational the situation became, including moments where Mr. Lefort stepped into my space and directed me toward the exit. These images support the formal complaint I’ve submitted to management.
I genuinely liked this gym and had no prior issues with any other staff members, but this incident crossed a line. No member should feel uncomfortable or unsafe simply for...
Read moreAs a traveling performer and athlete, I have very specific needs when it comes to a gym, and Balanced Fitness & Health in La Jolla, CA, exceeds all of them! The facility is top-notch with a wide variety of equipment that caters to every aspect of my training—from strength and conditioning to flexibility and recovery. Whether you’re into weights, cardio, functional training, or martial arts - as I am - they’ve got it all.
The staff are very kind, knowledgeable, and genuinely care about helping you reach your goals. From the moment I walked in, I felt welcomed and supported. They took the time to understand my unique requirements and went above and beyond to make sure I had everything I needed.
If you’re in La Jolla and need a gym that offers both excellent facilities and a warm, supportive environment, look no further. This place...
Read moreMy husband and I recently moved the La Jolla, California area, and are on a daily workout schedule, and needed to find a fitness facility here. After checking out other facilities in town, we stopped at Balanced Fitness and Health. Rob greeted us and gave us a tour of the facility. It has all of the equipment we were accustomed to and others that we have since added to our work out regime for an even more balanced workout. The facility is hyper sensitive to cleanliness; there is always someone cleaning and wiping down equipment. The staff and members are friendly and there is always workout equipment available along with a variety of classes. Best of all…..we always feel better when we walk out the door! ...
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