Avocado Green Mattress - Natural & Organic Mattresses - La Jolla — Local services in San Diego

This is a review of the avocado green mattress. Not the store. And perhaps it’s just my mattress and not any other one, but I have two a king and a twin and they both cause the same problem. I bought an avocado green mattress one king and one twin for the guest room. Tried it in this store. Was happy with it. With in the first few nights of using this mattress my back hurt. Lower back. Never had pain like this before from any other bed I had ever slept in. I didn’t even understand other people when they said my bed causes me back pain. It didn’t register cause I couldn’t relate. I did everything I could to make this mattress work. Pillow topper more pillows. Bed bumpers. Just woke up again it’s 4:45am 99/100 times I sleep in this bed I wake up with back pain that goes away during the day with activity. 4 -5years later I’m still trying to make it work to no avail. My back is seriously messed up now. I came from a hot tempurpedic and should have gotten rid of this bed a long time ago.

It’s like the mattress doesn’t have the same support all the way through. It’s like there is very little support around my hips and back but plenty high up near the head and shoulders. Manufacturing defect storage defect I don’t know don’t want to speculate all I know is this mattress is the cause of so many bad nights of sleep I can’t count. My couch is more supportive so I sleep there.

It makes me sad to think I let this mattress hurt me every night. Basically injure me.

I should have returned it the first week, but I spent so much money on it I guess I doubted myself. This mattress has caused me to gain an excessive amount of weight 30lbs plus and I also believe that the disruption in my diurnal rhythm has also cause metabolic issues. In my opinion.

I have 10 more nights until my new mattress comes.

PLEASE IF YOUR MATTRESS IS HURTING YOUR BACK EVEN 1 NIGHT GET RID OF IT.

for whatever reason my back is not compatible with this bed.

I was 5’10” 175lbs when I bought this mattress 4 years ago. I am a stomach sleeper.

UPDATE SO I JUST PULLED ALL THE BEDDING OFF AND THE SPRINGS IN THE MIDDLE RUNNING THE WIDTH OF THE BED ARE SO MUCH DIFFENT THAN THE OTHER ONES THE ONES ON THE TOP AND BOTTOM. TOP AND BOTTOM OF THE BED ARE SOFTER AND IN THE MIDDLE OF THE BED MUCH MUCH FIRMER. ITS LIKE I HAVE BEEN SLEEPING ON A METAL BAR IN THE MIDDLE OF BACK FOR THE LAST 4 YEARS. THIS HAS CAUSED SO MUCH BACK PAIN THAT I AM LIVID RIGHT NOW.

THIS MATRESS COULD NOT HAVE BEEN MADE CORRECTLY.

UNREAL...

THE SPRINGS ON THE TWIN ARE THE SAME ALL THE...

The best thing about buying an avocado mattress is that they have a great return policy. The first thing to know about eco-friendly mattresses is just because they're made of natural materials doesn't mean they can't stink horribly.

We bought one in the middle of summer. We always air out any mattress for at least 2-3 days before sleeping on it. Unfortunately, even though we tried numerous tips and tricks (some that the company even suggested), it still stunk after 3 months. The first smell was the wool that's used in the cover. Smelled like a wet sheep. After several days, that finally dissipated but then the overwhelming smell was the latex which never went away. Since none of the stores have phones, you're stuck dealing with corporate customer service which wasn't always helpful. Each agent kept saying yes, latex can smell but it's like a sweet vanilla smell. Ummm, hardly!

Since the smell was so strong, I only tried sleeping on it one night but that brought to light another issue which I later read about from other information I found. Even though we bought the Avocado Green mattress version (Cal King) with pillow top, it was extremely firm. Granted, all mattresses take time to break in but latex reacts differently than innerspring mattresses do. Latex doesn't have the flex and give so if you're a lightweight (less than 100 pounds), it's like sleeping on a blanket on the floor. I would have liked to have a chance to actually test out the mattress for awhile but with the strong smell, I just couldn't.

We were really disappointed because we had high hopes after reading reviews and researching all types of mattresses. Sadly, this just didn't cut it. As I said in the beginning, thankfully they have a good return policy. They had someone pick up the mattress and it was donated. We also returned the bed frame but didn't get credit for that. Our fault on that because we didn't read that fine print for the frame return so lost money on that part.

Maybe our mattress was defective since so many people seem to like these but every time I asked customer service if that was possible and would they look into something that might have gone wrong, they just ignored that topic. So it's hard to say what really happened. We're just glad our bedroom doesn't smell like a sheep...

While these products are beautiful and made of quality materials, I unfortunately WOULD NOT recommend purchasing from this company. Here are the reasons why:

Very poor communication: We were first disappointed with the overall lack of communication and the extended delay in delivery. Our initial delivery took 11 weeks from order date, although we had been reassured throughout that the delay (due to Covid) would take about 5 weeks max. I did appreciate that they sent us 2 complimentary pillows for this extended delay and they were very kind on the phone.

Incorrect/Damaged Delivery x2: Our first delivery attempt we were sent a defective headboard, incorrect duvet insert size, 1 improperly assembled night stand, and 1 damaged night stand. Our second “redo” delivery attempt we were sent another defective headboard and they unfortunately damaged the other night stand. At this point we are awaiting our THIRD delivery attempt for this order placed in June and very little has been offered as a remedy.

It is VERY difficult to get in contact with with customer service: There is no phone number to contact making it extremely difficult to get issues taken care of (especially if you work normal business hours). If you miss their call, they will not leave a return number. When attempting to contact the team via the messaging system, it can take almost a week to get any response at all.

Overall, if you are a very lucky person and do not think you will need customer service’s help at all, then purchase here. Otherwise, do not waste your time and money. At this point, the amount of hours we had to take off of work for the numerous deliveries is almost more than the initial...