We've been going in for a few years. This year felt off. There was a new employee basically following my daughter and I around the store. It was odd. Considering we had only a purse and had came in the day before and bought things.
There were several other people in the store with backpacks. Strollers.... yet we were the only ones she seem to follow and she never even said hello or if she could help us find anything. We love the shop. I didn't tell my daughter, she would be upset and would want to stop going. Hoping your staff sees this and takes a different approach next time.
Sincerely a customer who loves your store and all the cool things you sell. From the mom that bought a hat for my...
Ā Ā Ā Read moreI was in your shop a couple of weeks ago and fell in love with it. I visit San Diego every year and enjoy visiting Sea Port Village. I am already looking forward to it next year just so I can visit your shop and see all of the new accessories. I also wanted to take the time to mention the two young ladies that assisted me. It was almost closing time on a Saturday night (I'm afraid I've forgotten their names) but I think one was Rosie and the other was Charlotte? they allowed me to take my time and were extremely pleasant regardless of the fact that it was so close to...
Ā Ā Ā Read moreI was thinking of opening an actual lounge with food where the Urban Lounge area is so people can enjoy a good meal and drinks not just alcohol soda will be included too. Even juice for kids.
I want to do that because when I saw it while walking I thought this place had food and when I got told not I was confused since on the side that says Urban Lounge itās obvious. By the way your...
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