Karen Mai is an exceptional real estate agent that we would highly recommend to anyone in the market that is looking to buy or sell their home. She is professional, knowledgeable, ethical, hard working, and extremely patient.
We would like to share our experiences of her services with you. We’ve engaged Karen to help buy our 2nd home. While we got over-bid by the “all-cash” buyers on a home we were interested in, Karen found her way to talking to neighbors around that neighborhood. She miraculously found a home owner that was willing to sell his home. Through negotiation after negotiation for months, with lots of indecisiveness, rent back discussions, and legality questions from both parties, we finally closed on the transaction. It was Karen’s hard work and persistent effort that got us this 2nd home.
We are now in the market to buy again. The market has gone crazier than ever. This time we had wanted to buy in a neighborhood with excellent schools, so competition is fierce. We wrote offers after offers, with countless hours from Karen preparing disclosure packages for us to sign in Docusign. She was readily there for us every time, even when she was on vacation. She was prompt to showing us any property ahead of open house and in answering questions after questions. Despite all the effort, we found ourselves unsuccessful, so we got desperate. We decided to make a bid on a not so ideal home of our choice at a very high price with no contingencies. Ultimately our offer got accepted, but we felt bad instead of happy or excited. At that moment, we knew we made the wrong decision. Buyer’s remorse? Not sure, but we didn’t want to regret any further given it is a lot of money. We called Karen and explained the situation to her. She not only was patient with us, she understood and said she would try her best to help get our deposit back. She did exactly what she said…she worked with the seller’s agent and got our money back. A decision mistake made on our part that caused her to lose her commission, yet in turn she protected our financial loss. That is one amazing agent!
We hope our experience with Karen could provide you with confidence in selecting Karen as your agent, knowing you are choosing one of the most reliable and competent agent out there.
We want to thank Karen for all her help and her willingness to continue to work with difficult clients like us. ...
Read moreKaren Mai is strong agent in San Francisco Bay area. When my wife and I started the process of finding our first property to purchase in SF, we wanted to work with an agent that was patient, experienced and honest above all else. Karen Mai brought these key qualities and so much more to our house hunt. From the get-go, She was very committed to understanding our top needs and wants in a home and developed a strategy tailored for us. We truly valued and Karen’ ability to listen to and incorporate our feedback. Karen was amazing at helping us to find our start home within our price range in this SUPER CRAZY SF Market (1 selling home usually get 10 to 20 + interested buyer, but only 1 winner to be taken). Karen’ experience and patience were amazing in explaining all the details to use. She was also great at helping us set our expectations and deal with our disappointments when houses flew of the market faster then we were able to see them. She was always available whenever we needed to talk and very flexible at meeting us short notice when a property we were interested in came onto the market. When it came time to put an offer in she was able to expertly suggest and got the deal done. During the escrow, Karen makes sure anything follow through, and do the best to protect buyer’s interest, like a Guardian or Safe keeper. Karen never push you getting into a deal which you might feel some cloud in your mind, unlike some realtors who wants to make a quick commission and move forward to the next client. In stead she explains Pro and Con, give you some suggestion and thought, let you choose your path. But definitely she has her Unique Techniques, which can’t be found on other to secure a deal that a house you like or want. After the deal is over, Karen Mai still constantly follow-up with me to see how is everything going, doing extra homework or research to make sure everything is on the right track. I would strongly recommend anyone looking to buy or sell in the San Francisco or Bay Area market, make Karen Mai your first and only call! I can truly say that Karen Mai was not just a realtor, but also a friend. Others would be wise to contact Karen. I promise, you won’t be...
Read moreKaren Mai had been highly recommended by a family member who worked with her previously because of her expertise in the San Francisco Bay Area.
As first time homebuyers with the lack of experience and limited understanding of our expectations. My wife and I were keen on purchasing a home in San Francisco. and Karen guided us through the journey as well as maximizing/optimizing our potential as home buyers. Even with our limited budget, Karen led us to opportunities and possibilities that far exceeded our expectations. She helped us navigate the complex journey of homeownership with patience, tact, and extensive real estate knowledge. We are so grateful for her imparting her wisdom and guidance every step of the way, which empowered us to make the best decisions possible.
Karen was not only our agent but:
She was our coach, advisor, advocate, mentor She is detailed, articulate and understanding. Took the time for endless calls, texts and emails and walked us through virtually - Answered my hundreds of questions She was very communicative and highly responsive Set Expectations realistically Had a vast network of contacts to refer us to gave us time and space to reach our own decisions Thought outside the box to meet our needs of the home we look for Fought hard for us to get our bids to selling agents Always put our needs first and never made us feel like we were an inconvenience to her
Despite the crazy journey and countless bids in such a competitive market, we were able to purchase our first home of our dreams. We would not have been able to accomplish this without Karen's countless hours of expertise, advice, and guidance. We have already recommended Karen to our close friends and would recommend Karen to anyone looking for an expert in the area. We will be happy to reach out again for any home buying needs and look forward to working with Karen again...
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