The Cigar House of Puerto Rico — Local services in San Juan

RACISM AT IT'S FINEST...IF YOU ARE NOT LATIN, DO NOT GO! I'm 47 years old and was on a cruise. I looked this place up online and loved the ambiance so I decided to go with my wife and another couple. Just for reference, I've been smoking cigars for 15 years and keep at least 300-400 cigars in my personal humidor so I know cigars... and have been to many cigar lounges all over the world.

When we first walked in the place was very nice, large, clean and a pretty good selection. The humidor was locked so a young lady opened it for us to look at the cigar selection. I picked up 4 Liga Privada T52's to purchase and was instantly told I had to leave the humidor since I had a backpack?? Not only that, the older lady followed us around the entire place as though we were going to steal the cigars..Ok.. no problem..maybe they have experienced a lot of theft so I get it. I asked how much for a full case because in the US, they typically give a 10-15% discount when you buy a full case. When I asked for the case discount, the lady looked at me like I was an alien and said rudely, no discount. Ok.... No problem so I just purchased the 4 I had in my hand.

Next there was a 500 count humidor that was priced at $1200 and had been on display for over a year. I told the lady I would purchase for the $1200 if she included 5 cigars. The owner (short older lady) approached me, took the cigars i had, slammed the humidor shut and walked away from me (without saying a word) and sat back behind the counter. Standing there in shock, I looked at my wife like WTH!! Did she just do that?? I was so stunned but didn't respond because she didn't speak english. We just grabbed our things and left and they didn't care at all!

The vibe was off from the beginning but I overlooked it because my experience with the Puerto Rican people has always been great. However, I will never go back again! The service and the way they treat customers is horrendous! I observed many other clients with purses, backpacks, etc and nothing was said to them. You live and you learn but this is not the place I would spend my money. THEY REALLY DO NOT CARE...

I recently had the pleasure of visiting the Cigar House of Puerto Rico during my trip to the beautiful island. From the moment I stepped inside, I knew I had found a true gem in the world of cigars. The owner's warm welcome and extensive knowledge made the experience even more exceptional.

The selection at the Cigar House of Puerto Rico is impressive, and I was particularly drawn to the Arturo Fuente 8-5-8 cigars. The rich and flavorful blend of these cigars delighted my senses from the very first draw. The craftsmanship was impeccable, resulting in a smooth and satisfying smoke that left a lasting impression. Additionally, the Romeo y Julieta Mini white cigars provided a delightful option for those seeking a milder yet equally enjoyable experience.

Beyond the superb cigars, the ambiance of the Cigar House is unparalleled. The well-appointed lounge area exudes a sense of refined elegance, offering a comfortable space to relax and indulge in the pleasures of fine tobacco. The attention to detail in the décor and the soothing background music created an atmosphere that truly enhanced the overall experience.

What sets the Cigar House of Puerto Rico apart is not only its exceptional selection and ambiance but also the owner's genuine passion and dedication. Their warmth, enthusiasm, and willingness to share their knowledge were truly commendable, making the visit not just a purchase but a memorable experience.

In conclusion, I wholeheartedly recommend the Cigar House of Puerto Rico to all cigar enthusiasts. It is a haven where exceptional cigars, such as the Arturo Fuente 8-5-8, are cherished, and where the owners' hospitality and expertise elevate the experience to new heights. The Cigar House of Puerto Rico is undoubtedly a five-star establishment, and I look forward to returning on my next visit to this...

If you’re a cigar enthusiast visiting Old San Juan, Cigar House is an absolute must-visit! From the moment you step inside, you’re welcomed by an incredibly knowledgeable and friendly staff who are more than happy to guide you through their extensive selection.

The humidor here is one of the largest I’ve seen in Puerto Rico, stocked with an impressive variety of cigars from top brands and boutique selections. Whether you’re looking for a classic Dominican, Nicaraguan, or Cuban-style cigar, they have something for every preference. The prices are very reasonable, especially considering the quality and range they offer.

The lounge itself is beautiful and inviting, perfect for enjoying your cigar in comfort. The seating areas are thoughtfully arranged, offering a mix of leather couches, high-top tables, and cozy corners, making it easy to relax solo or with a group. The décor is rich with cigar culture, featuring framed artwork and a stunning wooden mural that captures the essence of cigar craftsmanship.

To top it all off, they have a fully stocked bar with premium spirits, enhancing the overall experience. Whether you’re a seasoned smoker or just starting out, Cigar House in Old San Juan is an excellent place to unwind and indulge in a great smoke. Highly...