lululemon — Local services in San Luis Obispo

This was my first time in any Lululemon. It will probably be my last!

I had the WORST experience! I had 3 employees hovering over me the moment I walked into the store. I was looking for shorts, so I immediately walked to them. One was eager to have me try on some shorts. I asked her there difference between two versions. She didn’t know! Instead she rambled a huge line of nonsense. I had to figure it out myself. She said to let her know if I need anything else at the moment I entered the dressing room. Less than 1 minute later someone asked how everything was going. I told her that I’d like to try the longer length. She said OK, but never came back. I got dressed and went to look for them myself. The girl at the counter just outside the dressing room also asked how everything was. I told her,too, that I’d like to try the longer version. She offered no help, but insisted I leave the other shorts with her. I walked to the clothing rack to look for others, but the employees wouldn’t get out of the way! No help. Not even acknowledgement of my presence.

Needless to say, I didn’t even finish looking. I just walked out Horrible experience. Why would anyone buy their expensive merchandise when they are...

I hadn’t been in the store in a while and had gained a little weight so I wasn’t feeling super confident but wanted to use a gift card I had gotten and wanted some new leggings. It was busy in there and the girl working the fitting rooms helped me get a 6. When I tried them on they seemed a little big and I remember before a 6 was too big but figured since I gained some I might go up. I asked for a 4 because there wasn’t any type of compression and I knew they would relax after wearing a bit and instead of getting them for me she said “well you seem comfortable in those I don’t want to push you to go down a size” I should have just walked out but took her word for it even though it stung a little bit to hear that and now the pants keep falling down. Note to the girl working the fitting room…. Listen to...

I've gone to MANY locations throughout California and always help my wife pick things out and we make it a fun day. The fitting room employee waved her hands telling me to shush while talking to my wife about something she tried on and stepped between us telling my wife that she doesn't need opinions from anyone, and should get things based on her comfort. That's totally understandable, but that's literally what we were trying to discuss, it was very rude to step between my wife and I, and tell me to basically shut up while we were talking about how she liked it. Was very disrespectful and belittling. Never have experienced something so rude, especially at a Lululemon. We ended up not wanting anyone else's help finding sizes and decided to leave. Will not be returning to...