Jewelry Empire — Local services in Schaumburg Township

The salesmen are absolute bullies. They pushed my little sister into buying a bracelet that she couldn't afford. After the transaction she came to be crying because she regretted it so much and felt used and embarrassed. We tried talking to them about returning the bracelet. But apparently, there's no returns.Why are there no returns?Other companies have returns.This makes me really question the quality of their jewelry and their customer service. I'm very disgusted at the whole situation. I would never...

These jewelers at Jewelry Empire are scammers!! The main store and the one in the middle of Schaumburg mall is selling fake jewelry. You will not get what you paid for at all. They lie about they service, the time and value. They will lie to you to get a quick sell then when you question it they will deny it and deny you a refund which is theft by deception. I literally had to call the police on these jerks. Stay far away and spend your money with credible dealers not...

Terrible quality and even worse customer service, had stones fall out of a pendant not even a month after buying it, they don’t get back to you about fixing any problems you have. I see you replied and offered to fix it but the problem I was referring to was the fact that you took that guys money and won’t give it back or finish his design so why would I bring in a piece to be fixed when I see that’s how you...