My experience today with Nick from Bluesky Locksmiths showed me the exact characteristics between a professional and an amateur locksmith. I had called and asked about pricing and declined looking to shop around but Nick with Bluesky arrived just to check in on me to see if I was being helped and not in a "I want this job" kind of manner either which I was surprised by. He was very professional and very kind. I told him that I had someone from Keyme Locksmiths coming out to take a look and give me a price. He told me he could wait around just in case I declined the price from Keyme. I very happily took him up on the offer but also did not want to cause any issues between the two being there. Quite unfortunately, the locksmith with Keyme arrived and immediately began harassing Nick yelling at him and threatening him. It was a very uncomfortable situation and I wished I had just let Nick go on his way. After the unprofessional locksmith calmed down he walked over to my door with his small toolbag and told me he couldn't do it for anything less than $400. With his rude behavior and high price (Despite just drilling the door and replacing the locks) I very happily told him I will pay the service fee for showing up and that he is free to go. After he had left I walked over to Nick and apologized as I was to blame for putting him in that situation (On a beautiful Friday afternoon nonetheless). He ensured that it was alright despite being very shaken up and would be happy to take a look. He instantly got to work scanning my locks. After about 15mins he was in and we were both happy. Nick is a man that genuinely wants to help people and really shows that, he walked me through all of his steps of what he was doing, and could tell I was quite intrigued. I enjoyed talking with him the entire time he was here and wished I could have given him a tip for his service and the harassment he had to put up with. If you want a legitimate professional locksmith call Bluesky Locksmiths, Nick cannot be beaten, his excitement matched mine as he turned the deadbolt of my door. It is hard to find someone who loves their job that much and truly wants to help people. This is a service I do not wish to use frequently, but when I do need help, Bluesky will...
Read moreI called these guys up to make a replacement key for my cadillac cts 2007 after having lost it a month prior. I had ongoing hopes that security would find my key at work. I got a notice on my car that it would be towed in a few days if it weren't moved. Blue Skies was able to give me a firm price range to rekey "not wishwashy I'll have to see when I get there" that was ~$100 less than the 3-4 other places I called. I have an inconvenient schedule where I work for 7 days straight and come home after 8 pm. Nick the manager personally came out at 8:30 pm to rekey my car at night in the rain. Some background about my car is that it has been in a few accidents and I have rehabbed it somewhat and is my pet project. He was not able to re-progam it that night. Meanwhile security did end up finding my key the next morning (gah...after a month of asking). Nick agreed that I could pay half the cost since he already had done a lot of work to complete the key and gave me the extra non-programmed key. I come home later that night and the car does not start up. I call Blue Skies again and tell them about my issue thinking that perhaps he did not put the ignition back in correctly. He calls me back at 8:30 pm that night and tells me he was able to jump the car and he absolutely did not think it had anything to do with the ignition. I tried jumping my car for 10-15 min with no luck with another car. I ordered a jump starter which arrived the next day and was successful in jumping the car. I commend Nick for his accountability and calling what I would consider a "nightmare" customer (like me) back and telling me what happened so I could figure out the next steps. He really was very courteous when I suggested that it could possibly be the ignition which he fiddled with. I know they have a lot of 5 stars and I'm giving them one...
Read moreThey're honest, thorough, have accurate timelines, and the dispatcher obviously has positive communication with the technician w/good customer follow-up.
My experience going with an obscure competing company was negative enough that I feel moved to share my testimony.
I regretfully went with another competing company with no background/reviews because I was in a rush, and the other company said they could do the job sooner at a lower rate. I end up having multiple technicians trying to be dispatched to get my car unlocked with extra service fees, and the technician that shows up tries to charge me twice the rate the dispatcher quoted. I gave the type of firm 'no' that most people can't give, and the rate magically returned to it's original amount, which wasn't so much lower than bluesky to justify the extra tricks this other company tried to pull.. Most people locked out of their car, and in a hurry, are just going to doubt their own recollection of the dispatcher's quote and say 'okay' to the rate being doubled by the technician at the point when the door is halfway open already.
Give BlueSKY Locksmith a call, at least you know you'll be getting what you asked for without...
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