Elaia Spa — Local services in Seattle

I booked massage on 30th of December with Elaia spa. That comes with complementary use of pool and steam room. I came early to enjoy pool. My massage appointment was at 4-45 PM and I came 2-20 PM.

The locker rooms were very clean but locker was very small and my winter jacket and backpack hardly fit. Also, not enough chairs to change. Many people have to take their clothes and have to step out to dress up standing.

Pool was very crowded and there were 4 different couples with 2 kids each. It was nightmare because even jumping/diving is not allowed this kids made a disneyland there. I was only one adult by myself and felt like squeezing myself in the pool and kids would throw their toys around me and splashing so close to my face even I swam in my own lap. Their parents were sitting on the phone and didn't care. Didn't see any member staff making them a notice not to jump/dive.

Then FIRE ALARM went on. I was swimming and everybody start leaving pool area. I got out of the pool went all the way to my locker and grab my stuff and went to corridor when spa person told me to go back and dress up. I end up dressing being fully wet, almost broke my nails and amount of stress I got. I came downstairs last. At this point I could simply leave home and not wait. But I decided to wait. In 15 min they let everybody in but nobody apologized or explained what happened.

Then I had excellent massage with Sarah! I really enjoyed it as well as relaxation area. At the checkout I ask what happened and told that I was extremely overwhelmed dressing in rush, almost broke my nails. And then when they let us in back in spa area I was putting wet swimsuit again. Ewwww. Unpleasant. And said that I could leave home when I was in lobby but decided to wait. I was hoping for some sort of reimbursement or discount because when I had chance I could leave. But I decided to stay and be responsible for massage appointment I had. No appreciation. But I was very stressed by this incident. Check out person explained pipe bursted outside but I didn't see any regret of inconvenience and stress it caused me. I live in downtown so I was hoping to make this my monthly spa retreat but I just got disappointed how unprofessionally situation was handled. I end up asking at...

Excellent services, facilities, and #DAVOSsafe air cleaning. Really nice way to spend an afternoon.

My wife and I have been treating ourselves here since 2019. The masseuses I’ve had are all very skilled, welcoming, and attentive to requests. She also goes here for mani-pedis and facials and always has a great experience. The prices are better than average for this standard of service (compare the Woodmark or Four Seasons for example).

You also get full access to the facilities, including a large pool, hot tub, sauna, steam room, and relaxation room with a small selection of nice spa snacks. And valet parking is only $11 (for up to six hours I think).

For all that alone, it’s an excellent experience.

But truly special is this is one of the most COVID-safe businesses I have ever measured.

First, the fresh air ventilation. Throughout, the spa, you can hear the quiet whoosh of an always-on HVAC system. The CO2 levels in all the common spaces including the locker rooms and pool have been reliably between 550-600 ppm when I’ve been there. In the sauna, CO2 stable at 700 ppm! (and it’s so hot in there viruses die fast anyway). Most impressively, in the massage room, CO2 levels max out at 800 ppm. With a two people, one working hard, my best estimate is that’s 20 air changes an hour. Even if I’m off by a factor of two, the massage rooms meet or exceed operating room and TB ward standards.

And there are quiet Winix HEPA filters everywhere. It was on high (3 fans) in my massage room, which I estimate based on room size and specs is roughly 10 more air changes an hour in an already wonderfully well-ventilated space. In the common relaxation room where the sound is less noticeable, they’re on turbo.

Masks are optional for clients and staff, but my last two masseuses (since the requirement was dropped) and the aesthetician were masked, and I would be very surprised if an unmasked service provider would object if asked. (There are black surgical masks for free in the relaxation room too.)

It’s a true treat for those of us who know clean indoor air is the future to go somewhere to relax where you can...

Spa is on the 2nd floor of the Olive 8 Hyatt hotel right across from the main Hyatt Regency. I had an appoint for a massage and arrived early to enjoy the benefits of the Spa area which included access to the pool, steam room, sauna and Jacuzzi. The staff was very friendly and provided me with a robe, locker and sandals. They also had a small gift shop where you can purchase items in case you forgot something. I was picked up from the lounge area for my massage and greeted right away and walked to my room. Then I was offered an oil scalp treatment and hemp joint rub complimentary to my service since I was here with my friend for a work retreat. Hyatt really knows how to pamper because this massage was all about pampering with hot towels on the feet and hot towels on the face and wrapped around my head which eventually became cold really fast and didn't feel good to keep on the entire time. My massage therapist started with the scalp treatment first which just consisted of her pouring tons of herbal oil on my hair which was drenched in oil by the end. What happened to the scalp massage? Oh yeah that never happened. Moving onto the massge itself, I can't say I really enjoyed it since there were too many bells and whistles and I was looking for a simple massage. It wasn't bad but I just wanted more time for the actual massage itself instead of the little pampering methods. Overall, a different experience but wished they focused more on the massage details instead.

They also offered a lounge area where you can relax before or after your service in comfy sofa chairs, snacks, coffee/tea and cozy blankets.

Parking is located right below the Olive 8 Hyatt building or you can choose to do Valet parking at main Hyatt...