ZUM Fitness — Local services in Seattle

I really don't want to write this review because I want to keep this gym all to myself, but I can't do that to this gym, as they are just too good, and I want them to succeed, just like they want me to succeed. It is a little pricier than other gyms, but you get every last bit of your money's worth. Let's talk about the staff - they are top tier professionals (that's you Laurie and Ta Wei!). They give me individual attention during classes to make sure my form is correct. They care about me. How do I know? First, they learned my name and they remembered it. They make extra time to discuss my goals and what is, or isn't, working. Liz (personal fitness coach) and Joe (the General Manager) carved extra time out of their schedules to work with me on a hip issue, and then discussed ways I could strengthen those muscles.....and then they both kept checking in with me! Liz even tailored the group exercises to focus on strengthen the muscles related to my hip issues (that would be my glutes, as she informed me). They push you to be your best self. Whenever I have an issue with my account, or some other concern, Derek (the Fitness Manager) meets with me in person, within 24 hours and made me feel heard.

The cherry on top of this healthy banana split is that everyone that goes here is around my age (i.e. NOT 20), and they take their fitness seriously. Even the members are awesome. For example: I am shy, and at my first group class, one of the members introduced himself, and then kept giving me words of encouragement throughout the class, but not in an overbearing way.

I feel like I sound like I was paid to do this, but I wasn't. This is one of those rare experiences that make you believe that there really are businesses that care about you and aren't just trying to fleece you. If you take your fitness seriously, you would be crazy to go to...

I hardly ever write reviews, but I have been working out at ZUM for nearly a year now and it is not an exaggeration to say ZUM and their team has advanced the quality of my life and health for the better, big time. First, the ZUM experience: while at first it could seem a bit intimidating at first, the facility is truly the best environment to workout anywhere in Seattle and I have over the years tried pretty much all of them, both public and private clubs. The combination of the generous space over two floors, the light from all three sides as well as huge skylights, the variety of serious and practical machines and equipment with the amazing warmup ‘runway’, the multitude of free classes coming with membership, BUT most of all is the great staff many of which become friends: they are truly dedicated to make you welcome, be your workout community, and most important to reach your fitness goals. My assigned advisor and trainer Rick, (with membership you get one evaluation and session free), set me up with a great program to reach what I thought at the time were more than aggressive goals. If he sees me during the week with not quite the right form or technique he happily coaches me gratis and inspires me to move beyond my goals, which I surprisingly have. ZUM says, ‘you are stronger than you think’.. and then they show you how with that positive constructive training community, the essence of ZUM. The facility is first rate, with a fairly roomy men’s locker room that has the only shower in Seattle with natural western light that I know of. A few lockers recently needed maintenance and were tweaked by Kevin, one of the many great staff that always makes one feel welcome. Favorite part of my week is to go work out at ZUM, best fitness center and value in Seattle. Highly...

UPDATE: I've seen the company take great strides in the light of recent events and commend their forward thinking to keep everyone safe and healthy. They were amongst the first of many companies to offer creative solutions to protecting the continued health and safety of their clients and staff, offering live remote classes at home, keeping us informed via email, and detailing what steps they were taking to deep clean and sterilize the facility. They've shown that they are proactive rather than reactive, and I wanted to give my thanks.

Previous- For location and convenience, zum currently works for us. The people here are friendly, staff and gym goers alike, but there have been too many upkeep issues lately that have really gotten to my partner and I. Namely, the cleanliness of the facility in whole, the poor quality of the towels, the state of the products in the locker room, and other minor things. They have replaced a few machines and added a cold towel mini fridge, but these don't make up for what needs to be changed and upkept - especially the mats and towels. It's also uncommonly warm in this gym, winter and...