My time at Skye Belltown Apartments can only be described as a complete disaster. I encountered numerous issues and disappointments that left me utterly dissatisfied with the management and the overall living experience.
To begin with, despite giving a clear verbal notice that I would be vacating the apartment at the end of the month, I was charged a 20-day prorated rent fee simply because my request was not in writing. This rigid policy of requiring written notice disregards the reasonable expectation that verbal communication should suffice in such situations. It felt like a blatant attempt to exploit tenants and squeeze out every last penny from their pockets.
Furthermore, my dissatisfaction grew when I discovered that I was being charged for utilities during a period when I wasn't even occupying the property. When I requested the actual bill to verify the charges, I was met with an astonishing lack of responsiveness from the management. Despite multiple attempts, they failed to provide me with the necessary documentation, leaving me in the dark about the accuracy of the charges.
Adding insult to injury, I was also charged a monthly fee for a Courtesy Patrol service that proved to be nonexistent. When I attempted to report a concerning incident involving a sketchy individual in the parking garage, I was informed that there was no security present in the building. It is both disconcerting and unacceptable to charge residents for a service that is falsely advertised and non-existent, ultimately compromising their safety and well-being.
Moreover, I was continually charged a monthly fee for Personal Liability insurance, despite explicitly declining coverage at the time of lease signing and providing proof of my existing insurance coverage. This disregard for my preferences and failure to rectify the issue further highlights the management's lack of professionalism and disregard for tenants' rights.
Overall, my experience at Skye Belltown Apartments was a nightmare filled with unjust charges, unfulfilled promises, and an alarming lack of accountability. I strongly caution anyone considering this property to explore alternative options. Skye Belltown Apartments falls far short of providing a satisfactory living environment, and the management's practices demonstrate a clear lack of respect for tenants. Save yourself the stress and frustration by seeking a more reputable and tenant-friendly...
Read moreI'm new to Skye at Belltown but have been extremely impressed thus far! It's been a while since I've lived in an apartment community, but I can say for certain this has been the best apartment living experience I have had thus far.
First, Tyler showed me the building back in November when I was first looking to relocate for my work. He was extremely knowledgable and helpful, despite knowing there was little-to-no chance of me signing a lease immediately. He also recommended local things for me to check out, being new to the area, which I found very kind! This definitely gave me the warm and fuzzies compared to some of the other apartments I checked out in the area, and was ultimately one of the reasons I chose Skye at Belltown over others.
Fast forward to January, I signed my lease and was moving in! Not only did Tyler remember me, but he helped me to find a bell hop and made sure my girlfriend and I were squared away with what we needed. Jayson, who I also worked with in signing the lease, was very helpful, despite my move-in date being his last day before relocating himself.
We did find the kitchen sink to be leaking after a couple uses, but luckily Bruce came to the rescue promptly and had it fixed within an hour from submitting the request! These things happen, but the team at Skye went above and beyond to make me feel like a valued resident from the get go. If you're looking for an apartment in the Seattle area, this one not only has great views of the city and the Space Needle, but has exceptional people running the show, too!
EDIT: Wanted to also thank Susan, Bruce and Milton for coming up to help trouble an internet issue after a poor experience with the installer. Once again they went above and beyond. Five...
Read moreI am a current resident and you couldnt pay me enough to say it is worth living here. It is a total headache. I used to love it here but since the building was acquired in April by Waterton everything has gone to waste and is no longer being maintained. The office staff and maintenance staff have been cut in half. The office is no longer open on Sundays and Mondays. Expect to pay $300+ per month on utilities FOR THE BUILDING (not including your own electricity). Waterton refuses to be transparent and provide actually records of the total building utility costs and how they are split to residents. Waterton is a slumlord and acting outside of Seattle Municipal codes on multiple counts and then will gas light residents that we are the problem. One example, the company blammed massive water usage increase on residents use, meanwhile the sprinklers are broken and pouring water onto the sidewalks and garden every time they run. One way they are acting illegally is they threatened a $100 late fee on rent payment which is illegal in Seattle ($10 max). Everything is always broken: the front door wont close, call box is broken, elevator are regularly out of service, the laundry room has been under construction for MONTHS, trash area is over flowing while dumpster are left on street empty, there are excessive pools of water all over the property and roof garden that leak into the parking garage and drip onto your car causing calcium and other deposits that dont come off easy, etc. The list goes on and on. Its too bad because the location is cool and the building is historic, but this new company is going to let is crumble while charging WAY more for less....
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