Keystone Made — Local services in Silverthorne

Today me and family just had the worst experience ever to rent equipment at this location. We did the reservations 3 months ahead and took me, my wife, 4, 9 and 10 years old children and my mother 74 years old. 4 hours to get our rentals. From 10:00 am to 2 pm. We lost the sky day and because we did the reservation, at the store they couldn’t even refund the day. Now I spending the rest of my day trying to make phone call to the reservation center. We plan with so much caring our family trips, so...

I purchased a shirt at the store two days prior. Brought it back with the tags on it and the manager. Micah (who said he was the manager) would not simply exchange the shirt for different size. Further, when I told him, I would not be purchasing the other shirt that I wanted to buy he said “cool, it doesn’t affect me...

Amazing people at this store! Friendly and will always make sure to go out of their way to find exactly what you need. Chris Hart (the store manager) searched around the store to help find the right coat for me to make sure I was fully satisfied. I really appreciate how understanding and...