Keystone Lift Ticket Office — Local services in Four Corners States

Would not allow us to use buddy passes for discounts. Same procedure we have been following for years in park city and heavenly. Very rude about it as well as if we were doing something wrong. No clear stated reason as to why they could not help us they just said “company policy”. How is this company policy when all vail resorts are the same company, they could not explain. Now me and a few buddies are out a few hundred dollars we were...

Our passes unfortunately didn’t arrive beforehand, but the staff were quick to issue our tickets on arrival and when one of our party had to stop skiing due to injury, they gave a full refund on his pass, with no issues. Yes the passes are expensive, but they were actually more reasonable than other resorts we looked into, there are also many staff and logistics that go into the operation...

The area at the River Run Gondola is cramped, crowded and NOT visitor friendly. The skiing was 50/10, but there was nowhere to get ready or change out boots if you are from out of town and need a locker. In all my years of skiing, that 'welcome lodge/ticket area was the WORST. I thought I had missed something, but everyone at the lockers was saying the same thing. They really need...