Sonora Jewelry Design — Local services in Sonora

My experience with Sonora Jewelry was nothing but fantastic. My fiancé proposed to me the first week in December in Oregon, right before we traveled to Murphys, CA to visit his family for the holidays. The ring he gave me was his great-grandmother's and was two sizes too small for me. Since he proposed only a few days before coming to California for the holidays we did not have enough time to get it sized in Oregon. When we arrived to Murphys, his mother told us we should try Sonora Jewelry Design because she had previous good experiences with them. When we took the ring into them, it was four days before Christmas and we were almost positive we would not be able to get my ring resized until after the holidays since so many people get engaged right before and on Christmas. When we first walked into Sonora Jewelry Design they told us it would not be until after the first week in January before they could get to resizing my ring. However, once we told them our situation and they saw my ring, the two employees, Natalie and Rod, said they would try their hardest to get Lewis, the jeweler, to resize my ring before Christmas. I left my ring at the shop and the very next morning I received a call from Lewis saying he would have it resized by that afternoon. The day after I left the ring with them. I could not have asked for a better experience and would recommend Sonora Jewelry...

The customer service that Sonora Jewely provides is of the highest caliber I have ever experienced. For note, I need to be careful what I say here in case a specific individual sees the review so I apologize in advance lol. A surprise is coming in the near forture for her! I called them a year after window shopping for said product and they still had my quote in the system! Since I don't live here, they worked diligently to ensure the product I was purchasing was ready because I'm moving to alaska and driving through to pick it up. Here comes the real reason why they are so perfect and awesome in nature. I failed to call to follow-up if they would be open the day after Christmas. I got caught up traveling. Well they were closed. Devastated, I sent an email/Facebook Message begging if there was anything they could do to get me said purchased product. They somehow received my message and Rod and Natalie both came in to give me the product even though they were closed. That was by far the most humbling moment I have ever had with a store and this proves why Small Business Owners are more important than large corporations. They care about YOU the customer. Everyone in Sonora should shop there. 5 stars across the board. Don't be shy. They love making people's...

I had an unbelievably positive experience buying an engagement ring for my fiancée at Sonora Jewelry. I'd initially looked at purchasing a ring online, but was spooked by the consistent quality issues that plague the big brands. I accidentally found Sonora Jewelry Design as I was walking through downtown Sonora, and boy oh boy am I glad I did.

The team made sure that I was well informed and included during the entire process (design, stone selection, etc.) allowing me to feel secure about the investment I was making. The process was a breeze, due to excellent communication and professionalism.

Like most people buying an engagement ring, I hadn't bought one before, and wasn't sure what the process was. The team helped me confidently walk through the process, allowing me to purchase the perfect ring, well within my budget, and in time for the proposal.

Special shoutout to Rod, who I got to work closely with as we designed a...