We’ve been a customer of Brand Spirit for over 5 years, and they continue to exceed expectations. Maria, our account manager, is always available, incredibly patient, and goes above and beyond to make sure our needs are met.
Their swag is high-quality, affordable, and ships quickly. They handle the complex global shipping regulations and customs seamlessly, ensuring our branded items arrive at key events on time, usually well in advance. Even when I request something not listed on their website, Maria finds a way to make it happen. Her hands-on approach and dedication make working with Brand Spirit a true pleasure.
I would highly recommend Brand Spirit to anyone looking for reliable, creative, and dependable branded...
   Read moreI don't shop anywhere else for my Swag. The Brand Spirit team goes above and beyond to ensure I'm successful with every project I bring them. And trust me - I never give them anything easy. No matter the stress or "in-hand date, " they are always in the trenches with me. Cheron, Cheron, Cheron - I could not do my job without Cheron. If they don't have an item I need, they find it. If I have an unattainable timeline, they go to the end of the world to ensure I have my product on time. Brand Spirit treats me like family, even when I have them losing sleep - you won't find better customer service....
   Read moreTheir customer service is 1000x better than 4imprint.
I'm writing this as I'm about to place another order with Brand Spirit today. I recently reached out to them with an incredibly tight deadline for product orders—practically needing them the next day. Ron was unbelievably helpful and spent a lot of time helping me looking into solutions for our deadline! I can't express how guilty I felt about the pressure of such a challenging request, yet he handled it with grace and professionalism. Thanks to him, everything turned...
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