Sally Beauty — Local services in Sunset Valley

Please be cautious shopping here. I made a purchase and changed my mind after an hour of making purchase. Everything in original condition even in the sallys bag and everything was returnable and I came here to get a second opinion and the two employees one a girl with half bleached hair half dirty blonde and a curly haired guy pretended their systems were running slow and couldn't refund me. They denied refunding me and straight lied to my face and I wasted my time diving all the way across town to the original location I made the purchase whom advised this location was lying and they could in fact issue a refund. Don't do business here unless you want them to try to up sale you instead of issue a refund. These two deserve to be fired! Horrible...

I received some of the worst customer service I've ever had in my life here. The store manager was highly confrontational regarding a question I raised (which ended up being my mistake), while the cashier who checked me out thrust/slapped my receipts into my bag as though he was annoyed. Neither of them greeted me when I entered or left the store. They made me feel like I was unwelcome & my money was not wanted. I will not be returning to this store.

I reached out to their online customer service via email. It was just as unhelpful and seemed to be...

I bought a Magic Clip Cordless clipper in my desire to learn how to cut my own hair in the new world. My experience was one where very much detail about the product was given along with the guarantee offered. Great customer service. Clean well...